Tamara Mays
Madison
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Sunshine Health
01.2013 - Current
- Provide daily personal care for patients, including hygiene support, mobility assistance, and medication reminders
- Maintain a clean and safe environment, demonstrating strong attention to infection control and safety protocols
- Assist with meal preparation, physical therapy exercises, and scheduling of medical appointments
- Communicated compassionately and clearly, building trust and providing emotional support during challenging health periods
- Prepare and maintain records of client progress and services rendered, promptly reporting any changes in client condition to the manager or supervisor
- Gained hands-on experience with patient care in a home setting, reinforcing dedication to healthcare service and patient dignity
Customer Service Representative
Busy Bee Inc
12.2021 - 07.2025
- Delivered friendly and exceptional service to high volumes of customers while efficiently and accurately handling financial transactions
- Acted in accordance with safety and sanitation guidelines consistently, ensuring compliance with company and health standards to maintain a safe and clean working environment
- Assisted with stocking, inventory, and store organization, contributing to a clean, well-functioning work environment
- Lead and trained new employees on proper operations and policies
- Resolved customer concerns calmly and effectively, reinforcing strong communication and problem-solving skills
- Developed multitasking skills by managing front counter, stocking shelves, and assisting team members during peak hours
Phlebotomist Intern
Steady Hands Mobile Phlebotomy
11.2023 - 05.2024
- Collected blood and prepared blood collection equipment using aseptic technique
- Regulated patient intake, interviewing patients to gather medical history and other pertinent information
- Labeled and stored samples after donations and safely stored blood collection
- Adhered to strict medical standards and practices to ensure that patient samples remain free from contamination and safe to handle
- Maintained patient records to ensure patient privacy and confidentiality in accordance with regulations
- Ensured safe transport of samples to laboratories using refrigeration and other preservation techniques while maintaining accurate sample logs
Owner/Operator
Mays Family Childcare Home
09.2012 - 08.2020
- Provided daily care and supervision for children ranging from infant to school aged, ensuring a safe, nurturing environment
- Developed and maintained schedules, lesson plans, and activity structures to support developmental milestones
- Monitored children’s health and behavior, identifying and responding to early signs of illness or distress
- Managed all aspects of small business operations including budgeting, recordkeeping, meal planning, and scheduling
- Systematized and maintained confidential records on individual children, including personal information, academic progress, and behavioral observations
- Arranged daily communication with parents or guardians providing updates on activities, behaviors, and developmental progress
- Implemented and enforced safety protocols to create a secure environment for children to thrive
- Maintained compliance with state licensing regulations, including health, safety, and sanitation standards
Education
High School Diploma -
Madison County High School
Madison, FL05.1996
Services -
Steady Hand Phlebotomy Training
Gainesville, FL11-2023
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Compassionate caregiving
- Behavior management
- Dressing assistance
- Behavior redirection
- Care plan implementation
- Vein selection
- Order of draw
- Venipuncture
- Blood collection techniques
- Needle disposal
- Sample and specimen collection
- Patient confidentiality
Certification
- BLS
- Certified Phlebotomy Technician
Timeline
Phlebotomist Intern
Steady Hands Mobile Phlebotomy
11.2023 - 05.2024
Customer Service Representative
Busy Bee Inc
12.2021 - 07.2025
Personal Care Assistant
Sunshine Health
01.2013 - Current
Owner/Operator
Mays Family Childcare Home
09.2012 - 08.2020
High School Diploma -
Madison County High School
Services -
Steady Hand Phlebotomy Training