Tamara McCullough
Conesville,IA
Summary
Detail-oriented Auto Insurance Agent skilled in risk assessment and problem solving. Successfully guided clients in selecting tailored insurance solutions, ensuring clarity in policy terms and maintaining strong client relationships. Committed to delivering exceptional service and meeting client needs.
Overview
23
23
years of professional experience
Work History
Auto Insurance Agent
GEICO, Government Employees Insurance
North Liberty, Iowa
08.2003 - Current
- Guided clients toward suitable auto insurance policies and coverage choices based on individual needs.
- Assessed client needs to help select appropriate insurance products and services.
- Collaborated with underwriters to review risk factors for policy approval decisions.
- Stayed current on state regulations affecting insurance policies.
- Processed applications, endorsements, cancellations, reinstatements, audits, and renewals with accuracy and efficiency.
- Researched customer questions about billing discrepancies and coverage concerns.
- Explained coverages, exclusions, limits, and other policy terms in clear detail.
- Reviewed policies thoroughly to find coverage gaps and suggest additional protection options.
- Followed company guidelines for ethical customer interactions at all times.
- Recommended and sold insurance products to current policyholders and prospective clients during consultations.
Education
Bachelor of Science - Theraputic Recreation
University of Iowa
Iowa City, IA08-1993
Skills
- Policy underwriting
- Risk assessment
- Insurance regulation
- Coverage explanation
- Customer relationship management
- Problem solving
- Attention to detail
- Critical thinking
- Workflow management
- Time management
- Communication
- Active listening
Timeline
Auto Insurance Agent
GEICO, Government Employees Insurance
08.2003 - Current
Bachelor of Science - Theraputic Recreation
University of Iowa