TAMARA MCKENZIE
Jacksonville,FL
Summary
Background includes experience in client support roles, emphasizing respect for individual rights and confidentiality. Developed care plans and coordinated transportation services, ensuring clients received necessary support for daily activities. Assisted with personal care needs while providing emotional support during challenging times, demonstrating adaptability and teamwork. Proficient in Microsoft Office applications, contributing to effective communication and documentation processes.
Overview
8
8
years of professional experience
Work History
Caregiver
Comfort Keepers Home Care
Jacksonville, Florida
02.2025 - Current
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Coordinated transportation services for clients when necessary.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Supported bathing, dressing and personal care needs.
Caregiver
Brookdale Senior Living Facility
Orange Park, Florida
04.2023 - 06.2024
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Coordinated transportation services for clients when necessary.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Provided emotional support to clients during difficult times.
- Participated in team meetings regarding client progress or concerns raised by family members.
Security Officer
Custom Protective Services at Northwell Health
New Hyde Park, NY
08.2018 - 10.2022
- Patrols and monitors buildings and grounds to protect life and property and to prevent fire, thefts, vandalism, illegal entry and enforce hospital policies.
- Enforces access control policy. Secures doors, locks, etc. and activates or de-activates alarms, as required.
- Performs related duties, as required.
- Checked for safety hazards and took corrective action when necessary.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Food and Beverage Cashier
King Grill Restaurant
Elmont , New York
04.2017 - 10.2018
- Open and maintain cash accounting information.
- Generate sales and services using customer information.
- Identify and assess customer’s needs to achieve satisfaction.
- Responds proactively to prevent customer service situations, investigates, and resolves customer enquiries.
- Promotes and practice safe work habits, reporting potential safety hazards.
- Follow up with customers when changes may affect their service level.
- Maintained cleanliness of work area throughout shift.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Balanced daily transactions against total sales receipts at end of shift for accuracy purposes.
Education
Diploma - Food And Nutrition
B.B Coke High School
Jamaica06-2009
Certificate - C.P.R
Babcock Health Education Services
Jacksonville, FLSecurity License - Security Officer Training
Critical Awareness & Protection Education,LLC
Jacksonville, FLSkills
- Microsoft Office (Word, Excel & PowerPoint)
- Adaptability
- Team player
- Customer service
- Lifting and transferring
- Dependable and responsible
Timeline
Caregiver
Comfort Keepers Home Care
02.2025 - Current
Caregiver
Brookdale Senior Living Facility
04.2023 - 06.2024
Security Officer
Custom Protective Services at Northwell Health
08.2018 - 10.2022
Food and Beverage Cashier
King Grill Restaurant
04.2017 - 10.2018
Diploma - Food And Nutrition
B.B Coke High School
Certificate - C.P.R
Babcock Health Education Services
Security License - Security Officer Training
Critical Awareness & Protection Education,LLC