Tamara Melton

• I was a stay at home mom for my 2 special needs children.
• I learned ways to reach people. Not every method of communication works for everyone. I excell in identifying the best way to personalize communication in order to help individuals learn expeditiously.
• Able to take direction and new ideas and implement them.
• Volunteered to room mom. I would make copies, cut out projects, and teach crafts.
• Set up catering for teacher appreciation events.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Helped my husband (Proprietor of a restaurant)

-Helped write schedule

-Weekly Health inspection of the restaurant

-Offsite catering events

-Marketing

-Creating new ways to motivate staff

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained clean and orderly dining area for enjoyable guest experience.
• Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
• Overseeing daily operations. Checking out 20+ servers. Making sure their job is completed and money turned in correctly.
• Trained new staff
• Ensured compliance with health and safety regulations.
• Effective at achieving sales and service objectives.
• Dealing directly with any customer complaints during my shift.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Assisted management in daily operations. (Managing staff)

• Trained new team members.
• Compliant with state and food regulations.
• Gathered all food supplies, utensils, decorations, heating elements, and server trays needed for each catering event. Made sure they were ordered in time for event.
• Liaised between management, serving staff, and cooking staff to maintain appropriate levels of food and drink at all times.
• Planned all events and scheduled appropriate staff.
• Communicated with Kitchen Manager to order correct food and supplies for events.
• Communicated between guest and management in order to plan the perfect event.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Bussed and reset tables to keep dining room and work areas clean.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Used slow periods to restock supplies, ice, trays, and maintained cleanliness.

• Floated through all positions in Restaurant. Kept clothing in office so I could switch between serving, expeditor, and line cook.
• Identified where the restaurant was sinking and efficiently stepped in to assist where needed.
• Improved delivery times by closely monitoring and prioritizing urgent orders.
• Enhanced communication between departments to ensure seamless order management and fulfillment.
• Boosted customer satisfaction by handling urgent requests and by working diligently to resolve issues quickly without compromising quality standards.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Developed standard operating procedures, streamlining daily tasks for increased efficiency across the team.