Tamara Minter
Houston,MS
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Manager
HarmonyCares Hospice
03.2022 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Service Coordinator
Comfort Hospice
02.2016 - 03.2022
- Maintain all electronic records
- Notify Office Manager, Clinical Manager and Administrator of any missing or incomplete documentation
- Assist with IDG meeting preparation and assist with running IDG
- Support organization as interim office manager when current office manager is out the office
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
Assistant Manager
Avenue Stores
01.2013 - 09.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Monitored security to protect employees, customers and property.
Education
High School Diploma -
Richardson High School
Richardson, TX05.2000
Skills
- Staff Management
- Compliance Monitoring
- Administrative Support
- Expense Reporting
- Billing
- Staff Hiring
- Inventory Control
- Supply Management
- Customer Service
- Data Entry
- Office Management
- Clerical Support
- Data Retrieval Systems
- Human Resources
- Workflow Optimization
- Training and Coaching
- Staff Training
- Mail Handling
- Information Protection
- Scheduling and Calendar Management
- Office Administration
- Payroll and Budgeting
- Payroll Processing
- Problem Solving
- Scheduling Coordination
- Project Coordination
- Inventory Management
- Schedule Management
Timeline
Office Manager
HarmonyCares Hospice
03.2022 - Current
Service Coordinator
Comfort Hospice
02.2016 - 03.2022
Assistant Manager
Avenue Stores
01.2013 - 09.2014
High School Diploma -
Richardson High School
Similar Profiles
BRIDGET E. MCCUEBRIDGET E. MCCUE
Manager of Market Operations at HarmonycaresManager of Market Operations at Harmonycares
Joanna SouthersJoanna Southers
Patient Care Coordinator at Harmonycares Medical GroupPatient Care Coordinator at Harmonycares Medical Group
Melissa ShopeMelissa Shope
Patient Care Coordinator, LPN at HarmonyCaresPatient Care Coordinator, LPN at HarmonyCares
Esther BeattyEsther Beatty
CLPN - Multi Skilled at North Mississippi Medical Clinics - Children's Clinic West Point RHCCLPN - Multi Skilled at North Mississippi Medical Clinics - Children's Clinic West Point RHC
Norwood TaylorNorwood Taylor
Account Manager at McKessonAccount Manager at McKesson