Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamara Mullins Ford

Humble

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, customer service, and healthcare professions. Highly-motivated employee with desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Retail General Manager

Hibbett Sports
Houston
04.2021 - Current
  • Directed daily store operations to deliver seamless customer service.
  • Trained and mentored staff, enhancing overall team performance.
  • Managed inventory levels to ensure optimal stock availability.
  • Coordinated employee schedules to ensure optimal coverage and efficiency.
  • Resolved conflicts between employees or customers in a professional manner.

Medical Office Administrator

Lifestyle Adult Family Group Home
Racine
01.2014 - 12.2020
  • Reviewed and processed medical insurance claims to ensure accuracy of information and compliance with established regulations.
  • Resolved complex insurance issues by communicating with providers, patients, and third-party payers.
  • Placed outbound calls to insurance companies, guarantors, doctor's offices and pharmacies.
  • Document and enter all demographic and insurance information accurately into EMR.
  • Maintain strict confidentiality of patient information in compliance with HIPAA.

Education

High School Diploma -

William Horlick High School
Racine, WI
06-2002

Some College (No Degree) - Medical Administrative Assistant

Good Works Collective
Houston, TX

Some College (No Degree) - CNA, CMA, HUC

Gateway Technical College
Kenosha, WI

Skills

  • Exceptional customer service
  • Time management
  • Communication and problem solving
  • Proficient in Microsoft
  • Effective communication
  • EMR management
  • Insurance verification
  • Data entry efficiency
  • Attention to detail
  • Managing patient records
  • Medical knowledge and terminology
  • HIPAA compliance
  • Electronic health records

Certification

  • Health Unit coordinator 12/07
  • Medical Billings Clerk 05/09
  • Medical Assistant 08/09
  • Nursing Assistant 03/11

Timeline

Retail General Manager

Hibbett Sports
04.2021 - Current

Medical Office Administrator

Lifestyle Adult Family Group Home
01.2014 - 12.2020

High School Diploma -

William Horlick High School

Some College (No Degree) - Medical Administrative Assistant

Good Works Collective

Some College (No Degree) - CNA, CMA, HUC

Gateway Technical College

Similar Profiles

CREATE PROFILE