Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tamara Nelson

Petal

Summary


Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Title Clerk

C3 Rentals LLC
02.2022 - 07.2024
  • Received, scanned, and tracked Manufacturer's Statement of Origin from 48 different states daily to create title packets to mail to Tennessee for titling.
  • Communicated with dealers and team members to ensure that all MSO's were received within the time window allowed for license plate and title laws in the customer's state.
  • Tracked MSOs via FED EX, USPS, and UPS.
  • Received and mailed all license plates and copy of registration to customers while tracking the mailing information per STAMPS system used by USPS.
  • Received and scanned and maintained digital and physical copies of titles and registrations in share point.
  • Answered daily emails and telephone calls about customer license plates, registration, and titles.
  • Prepare, mail, and track all titles repossessed and sold to auction, sold to a dealership.
  • Prepare Early Pay Out packets for customers including a title, copy of registration, receipt, copy of the MSO showing the shipping weight and GVWR since TN does not require it on the title.
  • Create and mail paperwork to FL for paper titles if the trailer has an electronic title only.
  • Maintain an excel spreadsheet of all trailers and their current status.
  • Deliver titles to auction via hand or FED EX.
  • Requested checks from accounting for titling purposes and replacement title or license plates.


Assistant

McCarthy CPA
08.2016 - 08.2017
  • Received all incoming calls and scheduled appointments
  • Maintained financial records and paid all vendors for up to 10 businesses
  • Used QuickBooks Online to create and mail all vendor invoices for a major business
  • Received and maintained Employee paperwork and did monthly and biweekly payroll for up to 10 clients
  • Sent daily, weekly, and monthly reports to clients
  • Organized mailroom to increase functionality and saved money on postage for McCarthy CPA
  • Maintained an office equipment serial number list
  • Prepared and mailed out W-2s for as many as 300 client employees
  • Prepared, printed, and mailed or delivered payroll checks to as many as 300 client employees
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.

Automated Logistical Specialist

Mississippi Army National Guard
03.1999 - 03.2013
  • Supervised personnel in supply, services, materials management and logistical operations.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock
  • Oversaw warehousing and storage practices and housekeeping
  • Entered data into SAMS to load and manipulate data and to produce daily, weekly, and monthly reports
  • Received incoming shipments and reviewed contents against purchase order for accuracy
  • Identified and implemented supply chain improvement opportunities such as providing daily communication through all sections involving incomings parts for shared work orders

Production Controller

CSMS
06.2008 - 03.2013
  • Coordinated meetings with section supervisors and served as main liaison between unit and field maintenance staff
  • Designed electronic file system and maintained electronic and paper files
  • Properly routed agreements, contracts, and invoices through the signature process
  • Made copies, sent faxes and handled all incoming and outgoing correspondence
  • Prepared Military Interdepartmental Purchase Billing monthly for the state of Mississippi
  • Managed incoming and outgoing calls for busy office
  • Scheduled and confirmed appointments for section supervisors
  • Successfully established effective systems for record retention by creating a database for closed work orders
  • Directly supported the management of operation workflow
  • Verified and delivered status to over 180 customers daily

Tools and Parts Attendant

CSMS
08.2005 - 06.2008
  • Conducted monthly, quarterly and yearly inventories of warehouse stock
  • Oversaw warehousing and storage practices and housekeeping
  • Entered data into SAMS to load and manipulate data and to produce daily, weekly, and monthly reports
  • Received incoming shipments and reviewed contents against purchase order for accuracy
  • Identified and implemented supply chain improvement opportunities such as providing daily communication through all sections involving incomings parts for shared work orders

Education

High School Diploma -

Seminary Attendance Center
Seminary, MS
01.1998

Skills

  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Time management
  • Strong problem solver
  • Dedicated team player
  • Mail management
  • Meeting planning
  • File Management

Accomplishments

  • Increased office organization by developing more efficient filing system and customer database protocols
  • Successfully planned and executed meetings, lunches, and special events for up to 320 employees.
  • Developed and implemented Standard Operating Procedure manual outlining all proper business procedures and office policies.
  • Improved office organization by compiling monthly budget reports, financial spreadsheets, organizational charts, and company data reports using advanced Microsoft Excel functions.
  • Facilitated onboarding of new employees by scheduling training, answering questions, and processing paperwork.
  • Demonstrated proficiency in telephone, email, fax and front desk reception with a high-volume environment.

Timeline

Title Clerk

C3 Rentals LLC
02.2022 - 07.2024

Assistant

McCarthy CPA
08.2016 - 08.2017

Production Controller

CSMS
06.2008 - 03.2013

Tools and Parts Attendant

CSMS
08.2005 - 06.2008

Automated Logistical Specialist

Mississippi Army National Guard
03.1999 - 03.2013

High School Diploma -

Seminary Attendance Center

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Tamara Nelson