Dynamic Advocate with a proven track record at Presbyterian Night Shelter, specializing in emergency crisis intervention and resource management. Excelled in analytical reasoning and client representation, effectively managing risks and developing policies. Skilled in document review and fostering positive outcomes through mediation. Achievements include streamlining donation distribution and enhancing shelter safety protocols.
Assisted in providing emergency crisis intervention services. Daily assigned and recorded shelter beds given. X-ray scanned personal items coming into the shelter and removed contraband items. Accepted donations and distributed them to correct departments for use. Answered voicemails and directed inner organization phone calls to proper departments. Offered individual support, referrals and resources.