Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Ngosa

Bethesda,MD

Summary

Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable employee seeking Cocktail serving position. Offering excellent communication and good judgment.

Overview

5
5
years of professional experience

Work History

Driver

Uber, Lyft
Bethesda, United States
11.2021 - Current
  • Drove people, made sure they were comfortable and happy and that the environment was conducive for them.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Answered, scheduled and responded to reservation calls at specific times and locations.

Designer, Customer Service

RelizdbyTami
Bethesda, United States
03.2020 - 10.2021
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
  • Planned project concepts by researching and studying information.
  • Maintained consistent use of graphic imagery in materials and other marketing outreach.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Gathered and bought materials needed to successfully complete projects.
  • Worked flexible hours; night, weekend, and holiday shifts.

Owner, Manager, Server

The Lounge
Lusaka, Zambia
01.2009 - 04.2011
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Education

BBA - Association of Business Executives(ABE)

ZCAS
Lusaka
09.2008

Skills

  • Order Picking and Processing
  • Customer Rapport
  • Customer Service
  • Confidentiality Understanding
  • Loading and Unloading
  • Passenger Assistance
  • Vehicle Maintenance
  • Verbal and Written Communication
  • Time Management
  • City and Non-City Driving
  • Creative Solutions

Timeline

Driver

Uber, Lyft
11.2021 - Current

Designer, Customer Service

RelizdbyTami
03.2020 - 10.2021

Owner, Manager, Server

The Lounge
01.2009 - 04.2011

BBA - Association of Business Executives(ABE)

ZCAS

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Tamara Ngosa