As a dedicated Residential Childcare Contract Program Specialist with a proven history of success at the Department of Family and Protective Services (DFPS), I bring expertise in driving operational compliance and enhancing child welfare through thorough data analysis and effective stakeholder collaboration. Proficient in utilizing the IMPACT and SCOR systems, I leverage technology to optimize contract management and ensure robust oversight of service delivery. My skill set includes program management, policy development, and instructional support, enabling teams to meet regulatory standards and achieve performance benchmarks consistently. I am recognized for my leadership competencies, strategic problem-solving abilities, and innovative approaches significantly enhancing adoption and probationary services.
· Conducting thorough data analysis for each operation under Heightened Monitoring to pinpoint areas of concern and guide intervention strategies.
· Actively engaging in all Facility Intervention Team Staffing (FITS) meetings to collaborate with stakeholders and formulate effective monitoring plans.
· Monitoring and tracking compliance with HM plan tasks, ensuring operations follow established guidelines and corrective actions.
· Providing comprehensive reports on the progress of operations during subsequent staffing meetings, emphasizing improvements or ongoing issues.
· Uploading relevant documents, such as Risk Analyses, Quality Assurance reports, or CCR FITS analysis documents, to the appropriate systems to maintain accurate and up-to-date records.
· Maintaining open communication with Child Care Regulation (CCR) regarding plan compliance, ensuring that all parties are informed and cooperative.
- Provide leadership and management for a team of adoption preparation workers, offering guidance and support and conducting performance evaluations.
- Ensure staff compliance with agency policies, procedures, and best practices when providing adoption services.
- Develop and implement programs designed to prepare children for adoption, addressing their emotional and psychological needs.
- Oversee prospective adoptive families' recruitment, training, and assessment to ensure effective matching between children and families.
- Review and monitor case plans to guarantee the timely and appropriate provision of services to children and families.
- Facilitate regular case reviews and staff meetings to evaluate progress, identify challenges, and devise strategies for successful adoption placements.
- Collaborate with various departments, agencies, and community partners to coordinate services and resources for children and families.
- Maintain open lines of communication with legal entities, courts, and external stakeholders involved in the adoption process.
- Ensure all adoption activities comply with state and federal regulations and agency policies.
- Oversee the accurate maintenance of case records, reports, and documentation to ensure up-to-date information is available.
- Provide continual training and professional development opportunities for staff to enhance their competencies and expertise in adoption services.
- Remain informed about current trends, research, and best practices in child welfare and adoption.
- Assist staff in managing complex cases by offering guidance on crisis intervention and strategies for problem-solving.
- Ensure the availability of support services for children and families throughout the transition to adoption.
-Oversee a caseload of juveniles on probation or awaiting court proceedings, aiming to resolve issues and promote positive behavioral changes.
- Conduct intake interviews with juveniles and their families to gather comprehensive background information.
- Develop individualized case plans and ensure timely documentation of case activities.
- Emphasized the importance of community-based interventions instead of punitive measures, promoting rehabilitative strategies to reduce recidivism rates.
- Demonstrated strong time management skills to prioritize tasks, maintain organized case files, and ensure the timely documentation of juvenile progress.
- Established trust and fostered open communication with juveniles while upholding professional boundaries, encouraging accountability, and facilitating behavioral change.
- Implemented rigorous monitoring and supervision of juveniles on probation to ensure adherence to court-ordered conditions, thereby promoting successful rehabilitation outcomes.
- Assessed the needs of each client and recommended appropriate services and resources.
- Monitored the case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined service eligibility, and developed individualized plans.
- Prepared detailed reports for court proceedings that accurately reflected clients' progress and recommended next steps.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Collaborated with multidisciplinary teams to improve client outcomes and coordinate care.
- Conducted home visits to assess the living environment and provided appropriate referrals.
- Mentored new caseworkers as they transitioned into their roles, guiding best practices and procedures.