Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Owens

Pearland

Summary

Dedicated and detail-oriented professional with over 13 years of experience in the tax and healthcare industries. Proven ability to manage patient accounts and provide exceptional customer service. Certified CNA with a strong foundation in healthcare practices. Seeking to leverage extensive experience in a challenging new role.

Overview

24
24
years of professional experience

Work History

Nursing Assistant

A FAMILIAR PLACE
01.2023 - Current

Supported daily living activities.

Tracked and logged essential health metrics.

Ensured cleanliness and safety compliance in workspaces.

Streamlined methods for effective communication and documentation.

Ensured patient comfort through effective communication.

Aided in conducting medical operations.

Monitored patient status and provided detailed reports.

Facilitated emotional well-being through supportive interactions.

Tax Specialist

Tax Office
01.2010 - 01.2022
  • Prepared and filed individual and business tax returns, ensuring compliance with federal and state regulations.
  • Assisted clients in understanding tax laws and regulations, providing clear and accurate information.
  • Managed client accounts and developed strong relationships through exceptional customer service.

Customer Service Representative

Shell Oil
01.2004 - 01.2009
  • Provided high-quality customer service to clients, addressing inquiries and resolving issues efficiently.
  • Assisted in inventory management and logistics to maintain optimal stock levels.

Patient Account Coordinator

HCA Patient Accounts Service
01.2001 - 01.2004
  • Managed patient accounts, ensuring accurate billing and prompt follow-up on outstanding payments.
  • Collaborated with healthcare providers to resolve billing discrepancies and improve the overall patient experience.

Education

DIPLOMA/GED
Houston, TX

CNA -

CNA
BRYAN TX
01.2025

Skills

  • Certified Nursing Assistant (CNA) 2024-2025
  • BLS Certification 2024-2025
  • Tax Preparation and Compliance
  • Patient Account Management
  • Customer Service Excellence
  • Communication and Interpersonal Skills
  • Problem Solving and Critical Thinking
  • Time Management and Organization

Timeline

Nursing Assistant

A FAMILIAR PLACE
01.2023 - Current

Tax Specialist

Tax Office
01.2010 - 01.2022

Customer Service Representative

Shell Oil
01.2004 - 01.2009

Patient Account Coordinator

HCA Patient Accounts Service
01.2001 - 01.2004

DIPLOMA/GED

CNA -

CNA