Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
18
18
years of professional experience
Work History
State Director
Benchmark HUman Services
10.2015 - Current
Directed all aspects of organizational strategy, operations, and financial management, overseeing a team of 100 professionals. Responsible for financial management; billing expenditures, waiver plan of care and state funding for residential housing and day programs
Monitors program financial performance (P&L, productivity, overtime, unbilled services.) Supervision of staff, training and development, property management and expansion of program services for 28 group homes and 5 Adult Day Programs located in Somerset, Monmouth, Cumberland, and Gloucester counties
Formulated and executed strategic plans, aligning with the organization's mission and values. Confers with agency representatives, administrators, and divisional managers/directors to discuss and solve agency-wide problems and/or issues that impair the effectiveness and efficiency of programs and organizational operations
Human Resources oversight includes maintaining personnel files, personnel investigations, grievance meetings and appeals, disciplinary actions, terminations, promotional opportunities, and preparation of investigation reports
Responsible for contract negotiations with funding sources and vendors
Currently the Chair of the Human Rights Committee and Mortality Review Board Actively participates in Incident Review Committee; Director’s, PC and Team Leader meetings; county, regional, state, and other required meetings
Built and maintained strong relationships with stakeholders, including board members, donors, and community partners. Works cooperatively with accounting, IT, vice presidents, other directors, and department heads
Coordinates the direction of administrative and/or program functions over a long-range planning period to facilitate attainment of program goals; to ensure adherence to administrative directions, state and federal laws and regulations; and to maximize the interaction and delivery of services. Developed and implemented innovative strategies to enhance the organization's visibility and impact.
SITE MANAGER
EASTER SEALS NEW JERSEY
03.2010 - 05.2015
Conduct inspections and ensure that all locations and environments of care are following regulatory standards
Responds in a timely manner to all consumer and customer questions, concerns, and complaints
Ensured that staff were trained and in compliance with all ESNJ licensing and regulatory funding policies and procedures
Managed financial resources for services by fulfilling contracts, managing budgets and fund raising
Provided housing referrals, housing placements, shelter vouchers, housing inspections and one to one counseling
Worked closely with Monmouth County Division of Social Services to secure benefits, housing and HMIS information.
DIRECT SUPPORT MANAGER
PARTNERSHIPS FOR PEOPLE
11.2012 - 03.2014
Responsible for planning, management, and delivery of support services to individuals with developmental disabilities living in a designated area/site
Ensured the individuals served receive a high quality of individualized support services necessary to achieve independence, dignity, and personal fulfillment
Provides supervision and training for full-time, Part-time and per diem staff, conducts IHP meetings and monthly staff meetings
Preparation and proper organization of confidential documents, preparation of lease agreements
Followed all guidelines set by local housing authority/ section 8
Also responsible for maintaining and managing a program in compliance with the DHS and DDD standards.
RESIDENTIAL SUPERVISOR
THE FIRST OCCUPATIONAL CENTER OF NJ
04.2005 - 12.2011
Responsible for conducting intakes, monitoring client plans, scheduling staff, record keeping, assisting clients with daily living skills and coordinating community trips
Utilizing DDD procedures during emergencies and following reporting procedures for incidents in a timely manner
Supervising daily logs, progress notes on IHP/ISP goal/objectives and ensuring that daily records, monthly attendance and IHP monthly reports are completed and submitted
Ensured all rental payments were received, prepared, and executed all lease agreement, preparation of landlord/tenant court documents
Ensured that property maintenance was complete.
Education
Master of Arts - Public Administration And Services
Kean University
Union, NJ
08.2022
Bachelor of Arts - Public Administration
Kean University
Union, NJ
05.2021
Skills
Strategic Planning and Execution
Financial Management and Budgeting
Team Leadership and Talent Development
Stakeholder Engagement and Partnerships
Fundraising and Resource Mobilization
Program Development and Management
Board Relations and Governance
Public Relations and Advocacy
Conflict Resolution and Decision Making
Timeline
State Director
Benchmark HUman Services
10.2015 - Current
DIRECT SUPPORT MANAGER
PARTNERSHIPS FOR PEOPLE
11.2012 - 03.2014
SITE MANAGER
EASTER SEALS NEW JERSEY
03.2010 - 05.2015
RESIDENTIAL SUPERVISOR
THE FIRST OCCUPATIONAL CENTER OF NJ
04.2005 - 12.2011
Master of Arts - Public Administration And Services