TAMARA PARSONS
Las Vegas
Summary
Knowledgeable Registrar analyst with a diverse background in managing student records and ensuring compliance with educational standards. Proven ability to oversee registration processes and maintain accurate academic records. Demonstrated proficiency in database management and effective communication.
Overview
26
26
years of professional experience
Work History
Registrar Analyst
UNLV
08.2022 - 08.2025
- Managed student enrollment processes to ensure compliance with institutional policies.
- Developed and implemented efficient data management systems for student records.
- Collaborated with academic departments to streamline registration procedures and improve service delivery.
- Trained staff on regulatory requirements and best practices in record-keeping.
- Oversaw the maintenance of academic records, ensuring accuracy and confidentiality at all times.
- Led initiatives to enhance user experience for students navigating registration platforms.
- Coordinated communication between departments to facilitate timely resolution of registration issues.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
Assistive Technology Specialist
Lone Star College System
11.2021 - 05.2022
- Identifies and supported the use of appropriate assistive technology and resources to meet students' unique needs.
- Oversaw the coordination of te Assistive Technology Lab, offered accessible testing opportunities for students in coordination with the testing center, managed te Notetaker team, including scheduling, and monitoring the notetaking process.
GRADUATE ASSISTANT/TUTOR/SUPPLEMENTAL INSTRUCTOR
SHSU ACADEMIC SUCCESS CENTER
01.2018 - 05.2022
- Provided one-on-one and small group instruction for reading and writing.
- Helped students on assignments ranging from English composition essays to science lab reports, résumés, scholarship and job application letters, M.A.
- Theses, and PhD.
- Dissertations.
- Helped students learn preparatory prewriting, revising, and editing skills by working with them on writing tasks they brought in.
- Conducted in-class seminars on writing, formatting, and research.
- Created and facilitated History 1301/1302 study groups/SI
- Created lesson materials, visuals and digital presentations to supplement lesson plans
- Supported department members with administrative, research and academic assistance
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications
- Cataloged data and research into Excel databases
RESEARCH ASSISTANT
SHSU NEWTON GRESHAM LIBRARY
06.2021 - 08.2021
- Worked as research assistant and content writer to create and publish Research Impact Report for SHSU. Duties involved searching, compiling research, writing short stories about SHSU research projects, and assisting with document layout and design.
GRADUATE ASSISTANT
SHSU LOWMAN STUDENT CENTER
08.2020 - 02.2021
- Serves as part of primary team for customer service for LSC.
- Uses Event Management Software (EMS) campus event scheduling software and serves as liaison for events held within LSC.
- Coordinates between technical services, operations, housekeeping, catering, campus police, conferences and events, and marketing for all events held within LSC.
- Supervision of reservations personnel.
- Creation and management of advertising materials for LSC, manages social media platforms, and creates content following SHSU Marketing Brand Guide.
- Collaborates to produce promotional materials that increase programming efforts.
- Oversaw groups of over four students and assisted with academic projects
MANAGER
ATLAS CASH & PAWN
02.2020 - 09.2020
- Managed up to five staff members, created schedules, increased sales, motivated staff to reach daily sales goals, interviewing, hiring and firing of staff, month end payroll, day to day business transactions, eBay ecommerce, and handling customers.
- Licensed Pawnbroker.
- Maximized performance by monitoring daily activities and mentoring team members
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Onboarded new employees, including training, mentoring and new hire documentation
- Applied customer feedback to develop process improvements and support long-term business needs
- Propelled continuous improvements and strategically capitalized on current market trends
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Cross-trained existing employees to maximize team agility and performance
- Approved regular payroll submissions for employees
ADMINISTRATIVE SUPERVISOR
RITA B HUFF HUMANE SOCIETY
01.2017 - 01.2018
- Administrative supervisor in charge of all day-to-day activities pertaining to front desk, greeting guests, answering telephones, processing adoptions, surrenders, and stray intake, maintaining social media activity, arranging volunteers, maintaining email accounts, organizing fundraising events, assisting in clinic when needed, assisting co-supervisor in day to day activities, maintaining foster database, Kennel lists, intake activity, adoptions, photocopying, research, ordering supplies, maintaining Quickbooks.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Monitored and directed incoming mail and prepared outgoing mail
- Established and updated work schedules to account for changing staff levels and expected workloads
- Improved office operations by automating client correspondence, record tracking and data communications
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Developed and implemented office management procedures to increasing training team productivity and accuracy
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
RESEARCH ASSISTANT
SHSU Department Of History
01.2016 - 01.2017
- Research activities include: Transcribing 18th and 19th century primary source documents using Excel database, cross-referencing materials with existing data, collecting and interpreting data sets using internet, creating graphs and tables, proposed findings, and collaborating with professors.
ZONE MANAGER
WALMART
02.2014 - 09.2015
- Responsible for 18 hourly employees and 5 department managers.
- Merchandising, scheduling, writing coachings, sales profitability, inventory control, interviewing, development of hourly employees.
- Also covered all areas of Walmart, including cashier, department manager, and assistant manager, when needed.
- Analyzed and improved performance across zone using sales metrics and performance reports
- Developed reports of zone performance and presented data to upper management
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives
- Monitored sales team performance, analyzed sales data and reported information to area managers
MANAGER/WEEKEND MANAGER
FITNESS, WORLD
01.2000 - 01.2007
- Oversaw all daily operations of fitness facilities,
- Coordinated clients for all trainers, responsible for facilities, floor staff and any other special programming through fitness center.
- Provided sales and referral support.
- Assisted with handling Group Fitness program.
- Handled payroll for up to ten fitness staff.
- In addition, provided individual fitness assessments, exercise programming and one-on-one instruction for special and apparently healthy populations within Fitness Center.
- Responsible for managing up to ten sales staff and personal trainers, including hiring, training, and supervising on daily basis.
- Cross-trained existing employees to maximize team agility and performance
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Delivered feedback to decision-makers regarding employee performance and training needs
- Approved regular payroll submissions for employees
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
- Applied customer feedback to develop process improvements and support long-term business needs
Education
Ph.D. - History
UNLV
Las Vegas, NV05-2028
Master of Arts - History
Sam Houston State University
Huntsville, TX05-2022
Associate of Arts - History
Lone Star College System
Spring, TX05-2024
Bachelor of Arts - History
Sam Houston State University
Huntsville, TXAssociate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BCCertificate - Legal Administrative Assistance
Kwantlen Polytechnic University
Surrey, BCSkills
- Academic research
- Tutoring and mentoring
- Verbal and written communication
- Enrollment management
- Admissions support
- Records management
- FERPA compliance
- Higher education administration
- Graduation coordination
- Academic calendar management
- Degree auditing
- Admissions and registrations
- Maintaining documents and records
- Transcript evaluation
- Critical thinking
- Interpersonal communication
Affiliations
- Phi Alpha Theta, (National History Honor Society)
- American Historical Association
Personal Information
Title: Supplemental Instructor
Timeline
Registrar Analyst
UNLV
08.2022 - 08.2025
Assistive Technology Specialist
Lone Star College System
11.2021 - 05.2022
RESEARCH ASSISTANT
SHSU NEWTON GRESHAM LIBRARY
06.2021 - 08.2021
GRADUATE ASSISTANT
SHSU LOWMAN STUDENT CENTER
08.2020 - 02.2021
MANAGER
ATLAS CASH & PAWN
02.2020 - 09.2020
GRADUATE ASSISTANT/TUTOR/SUPPLEMENTAL INSTRUCTOR
SHSU ACADEMIC SUCCESS CENTER
01.2018 - 05.2022
ADMINISTRATIVE SUPERVISOR
RITA B HUFF HUMANE SOCIETY
01.2017 - 01.2018
RESEARCH ASSISTANT
SHSU Department Of History
01.2016 - 01.2017
ZONE MANAGER
WALMART
02.2014 - 09.2015
MANAGER/WEEKEND MANAGER
FITNESS, WORLD
01.2000 - 01.2007
Bachelor of Arts - History
Sam Houston State University
Associate of Arts - General Studies
Kwantlen Polytechnic University
Certificate - Legal Administrative Assistance
Kwantlen Polytechnic University
Ph.D. - History
UNLV
Master of Arts - History
Sam Houston State University
Associate of Arts - History
Lone Star College System