Tamara Paschal West
Orlando,FL
Summary
I offer extensive financial, organizational, and planning expertise with strong software proficiency. My deep understanding of business and law office operations is backed by a proven ability to enhance organizational efficiency and meet company goals and deadlines. I have managed multiple employees, tasks, and projects independently. I also excel in team environments through effective communication and interpersonal skills.
Overview
26
26
years of professional experience
Work History
Office Operations Manager – Federal Contracts
Quest Power International, LLC
12.2022 - Current
- Managed the daily activities of the office staff to ensure efficient operations, service delivery, and expense control
- Created and revised Standard Operating Procedures assuring they met federal requirements and identified opportunities to improve business policies.
- Maintained all policies and procedures manuals.
- Created personnel folders for new hires
- Developed and implemented training material for new staff.
- Managed record keeping, documentation preparation, project coordination, reception of bill or invoice processing, project coordination/scheduling
- Oversaw the selection of vendors and the purchase of equipment and supplies.
- Wrote, reviewed, and formatted proposals in support of new client acquisition.
- Coordinated resources to troubleshoot and determine the best solutions to solve problems.
- Recruited, trained, and coached office staff to achieve optimal performance.
Paralegal
Taitt Law, LLC
10.2021 - 02.2022
- Reduced attorney workload by drafting routine legal documents such as complaints, pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain a smooth flow of firm operations.
- Contributed to firm-client relationship building through professional client interactions during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated with clients, opposing counsel, and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide case updates.
- Assisted in the preparation of settlement proposals and agreements to help attorneys negotiate settlement in the best interest of the client.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, and providing documentation, and information for discovery requests.
Portfolio Management Specialist – Timeshare Foreclosure
Holland & Knight LLP
04.2011 - 10.2021
- Prioritized departments’ high-volume workflow.
- Prepared and filed legal documents for Judicial and Non-Judicial Foreclosures.
- Conducted legal research and complied data as needed.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Collaborated closely with executive leadership to develop long-term strategic plans aligned with company objectives.
- Enhanced team productivity by providing consistent feedback and guidance on performance goals.
- Managed client relationships effectively by maintaining open lines of communication and promptly addressing concerns or issues as they arose.
- Facilitated regular team meetings focused on problem-solving discussions that led to practical solutions.
- Collected, arranged, and input information into database system.
Billing & Collections Specialist
Holland & Knight LLP
01.2007 - 01.2009
- Responsible for monthly billing for the Orlando partners
- Set up new client invoice formats within the Elite accounting system
- Responsible for all billing and accounts receivable-related calls
- Assisted clients and attorneys in reconciling billing or account receivable-related issues
- Responsible for contacting clients to resolve account receivables of more than 30 days
- Set quarterly collection targets for the Orlando partners
Accounting Clerk
Holland & Knight LLP
01.2004 - 01.2007
- Responsible for accurate accounting and billing for twenty-seven attorneys
- Responsible for creating and maintaining monthly spreadsheets, reports, bill editing, and accounts payable
- Sole Accounting Clerk handling complicated split billing for large corporate clients
- Specialized in conflict checks
Litigation Assistant
Holland & Knight LLP
01.2001 - 01.2004
- Chapter 7 Bankruptcy support for large corporate clients
- Prepared and filed reaffirmation agreements & motions for Chapter 7 Bankruptcy in Florida & Georgia
- Prepared local counsel with information needed for hearings
- Created all monthly and quarterly case status reports for clients
- Responsible for mentoring new employees on all procedures and technologies used within the department
Document Clerk – Portfolio Management Bankruptcy Group
Holland & Knight LLP
01.1999 - 01.2001
- Opened and prepared 300 files a month for the attorney group
- Conducted research and data entry into the file information system
- Prepared and filed documents related to bankruptcy
- Key team member bringing the Practice Perfect system online for the organization
Education
In Pursuit of Degree
Valencia College
Orlando, FLHigh School Diploma -
Dr. Phillips Highschool
Orlando, FLSkills
- Office administration
- Document management
- Organizational skills
- Office management
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Conflict management
Timeline
Office Operations Manager – Federal Contracts
Quest Power International, LLC
12.2022 - Current
Paralegal
Taitt Law, LLC
10.2021 - 02.2022
Portfolio Management Specialist – Timeshare Foreclosure
Holland & Knight LLP
04.2011 - 10.2021
Billing & Collections Specialist
Holland & Knight LLP
01.2007 - 01.2009
Accounting Clerk
Holland & Knight LLP
01.2004 - 01.2007
Litigation Assistant
Holland & Knight LLP
01.2001 - 01.2004
Document Clerk – Portfolio Management Bankruptcy Group
Holland & Knight LLP
01.1999 - 01.2001
In Pursuit of Degree
Valencia College
High School Diploma -
Dr. Phillips Highschool
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