Health Educator with extensive experience in developing and implementing health education programs for diverse populations. Skilled in creating educational materials and delivering presentations. Strong background in health promotion, community outreach and program evaluation with commitment to promoting healthy lifestyles and reducing health disparities.
Overview
25
25
years of professional experience
Work History
Women's Services Supervisor
Kaleida Health / John R Oishei
05.2019 - Current
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Handled customer complaints and inquiries.
Utilized innovative teaching strategies to effectively engage students in learning.
Chose materials and developed lesson plans to enhance skills for individual students.
Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
Fostered culture of continuous improvement within service team, encouraging open communication and collaborative problem-solving to overcome challenges.
Mentored junior staff members, fostering professional development and career growth opportunities within company.
Monitored front areas so that questions could be promptly addressed.
Coordinated resources effectively between multiple projects or tasks, ensuring deadlines were met consistently without sacrificing quality standards.
Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
Assisted with training and development of team members.
Interceded between employees during arguments and diffused tense situations.
Offered advice and assistance to customers, paying attention to special needs or wants.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Developed and implemented health education programs to promote healthy lifestyles and prevent chronic diseases.
Participated in community outreach activities to promote health education initiatives.
Educated and trained healthcare providers on health education practices for patients.
Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
Developed and distributed health education materials to increase awareness and understanding.
Conducted research to stay up to date on health trends and health-related issues.
Conducted needs assessments to identify gaps in knowledge, skills, or resources related to public health concerns among target populations.
Designed culturally competent curriculum tailored to diverse populations, addressing specific barriers to healthcare access and utilization.
Built partnerships with community organizations to expand reach and impact.
Increased participation in wellness programs by creating engaging marketing campaigns and promotional materials.
Monitored and evaluated health education programs to verify quality and efficacy.
Established and maintained partnerships with community organizations to promote health education programs.
Advocated for policies that supported preventive care measures like vaccinations, screenings, or regular checkups at federal or state level.
Developed strategic partnerships with local organizations to promote healthy lifestyles within community.
Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
Served as a liaison between different agencies striving towards common goals of reducing disparities faced by marginalized communities.
Participated in health education research initiatives, developing and evaluating health education programs.
Utilized social media platforms effectively in disseminating vital information about disease prevention methods or available services within locality.
Exercised leadership capabilities by successfully motivating and inspiring others.
Skilled at working independently and collaboratively in team environment.
Self-motivated, with strong sense of personal responsibility.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Proven ability to develop and implement creative solutions to complex problems.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Organized and detail-oriented with strong work ethic.
Nurse
Kaleida Health / Childrens Hospital Of Buffalo
12.1998 - Current
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Performed routine wound care and dressing changes on schedule.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Managed patients recovering from medical or surgical procedures.
Managed care from admission to discharge.
Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Expedited discharge processes by coordinating with various departments for timely completion of required paperwork.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Protected confidentiality of information related to patient care activities and EMS operations.
Promoted safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Education
Master of Science - Nursing Education
Daemen College
Buffalo, NY
12.2024
Skills
Staff Management
Multitasking and Organization
Task Delegation
Management experience
Accomplishments
Collaborated with a team to successfully coordinate the move of a hospital in the education process of the staff.
Implemented a task force between the community and the hospital for the betterment of the the birthing community
Worked with the Community Doulas and the United Way to make sure the birthing patients had all the support and resources they need.
Revamped the Childbirth education curriculum while adding new classes to enhance the patients knowledge base.
Key player in the education of Staff for Baby Friendly accreditation
Key player in the re-accreditation of MFM for the AUIM Accreditation.
Implemented a baby Cafe for our Hospital
Created Discharge education for our diverse populations by making videos in 8 languages.
Registered Respiratory Therapist StabilizationTeam at Kaleida Health Oishei Children's HospitalRegistered Respiratory Therapist StabilizationTeam at Kaleida Health Oishei Children's Hospital