I am a jovial and upbeat server who genuinely enjoys providing excellent service and building long lasting relationships with my guests. I follow a customer first approach and believe it is the attention to detail that can amplify a guests experience and make life long customers. I work well on a team and enjoy collaborating with my colleagues to ensure a positive working environment.
Work History
Account Manager
6 Years 10 Months
Bitsight | 01.2020 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly
Manage and expand over 80 customer accounts
Maintained high client retention rate by providing exceptional customer service and anticipating client needs
Contract negotiation
Achieved Presidents Club 2020, 2022, 2023
Team lead and mentor
Server
9 Years 5 Months
Allium | 06.2014 - 11.2023
Allium Bistro gave me extensive knowledge in French inspired American cuisine as well as thorough knowledge in local and international wines
Skillfully promoted items on beverage lists and restaurant specials
Tended bar
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
Server
11 Years 7 Months
Urban Fondue | 04.2015 - Current
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Developed and maintained positive working relationships with others to reach business goals.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Server
6 Months
Worthy Brewing Company | 07.2013 - 01.2014
As a member of the opening staff of Worthy Brewing I gained experience in high volume restaurant sales and navigating a very large section. Worthy Brewing was a great introduction into the brewery world we know and love here in Oregon.
Server
1 Year 7 Months
Cortez Seafood | 06.2018 - 01.2020
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels
Education
Bachelor of Science - Social Sciences And Sustainability
Portland State University | Portland, Oregon | 06.2017
Skills
Attention to Detail
Safe Food Handling
High-volume dining
Regional and international wine knowledge
Wine service
Excellent Communication
Organizational Skills
Calm Under Pressure
Guest Engagement
Certification
Current Food Handlers Card
Current OLCC certified
Timeline
Account Manager
Bitsight
01.2020 - CurrentRead More
Server
Cortez Seafood
06.2018 - 01.2020Read More
Server
Urban Fondue
04.2015 - CurrentRead More
Server
Allium
06.2014 - 11.2023Read More
Server
Worthy Brewing Company
07.2013 - 01.2014Read More
Portland State University
Bachelor of Science from Social Sciences And Sustainability