Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tamara Peck

Portland,Oregon

Summary

I am a jovial and upbeat server who genuinely enjoys providing excellent service and building long lasting relationships with my guests. I follow a customer first approach and believe it is the attention to detail that can amplify a guests experience and make life long customers. I work well on a team and enjoy collaborating with my colleagues to ensure a positive working environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Account Manager

Bitsight
01.2020 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly
  • Manage and expand over 80 customer accounts
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs
  • Contract negotiation
  • Achieved Presidents Club 2020, 2022, 2023
  • Team lead and mentor

Server

Allium
06.2014 - 11.2023

Allium Bistro gave me extensive knowledge in French inspired American cuisine as well as thorough knowledge in local and international wines

  • Skillfully promoted items on beverage lists and restaurant specials
  • Tended bar
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients

Server

Urban Fondue
04.2015 - Current
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.

Server

Worthy Brewing Company
07.2013 - 01.2014

As a member of the opening staff of Worthy Brewing I gained experience in high volume restaurant sales and navigating a very large section. Worthy Brewing was a great introduction into the brewery world we know and love here in Oregon.

Server

Cortez Seafood
06.2018 - 01.2020
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels

Education

Bachelor of Science - Social Sciences And Sustainability

Portland State University
Portland, Oregon
06.2017

Skills

  • Attention to Detail
  • Safe Food Handling
  • High-volume dining
  • Regional and international wine knowledge
  • Wine service
  • Excellent Communication
  • Organizational Skills
  • Calm Under Pressure
  • Guest Engagement

Certification

  • Current Food Handlers Card
  • Current OLCC certified 

Timeline

Account Manager

Bitsight
01.2020 - Current

Server

Cortez Seafood
06.2018 - 01.2020

Server

Urban Fondue
04.2015 - Current

Server

Allium
06.2014 - 11.2023

Server

Worthy Brewing Company
07.2013 - 01.2014

Bachelor of Science - Social Sciences And Sustainability

Portland State University
Tamara Peck