Tamara Pendergraft

Sr. Loan Processor

Impac/ Cashcall Mortgage

Irvine , CA

07.2012 - 08.2022

Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
Reviewed initial client documentation to structure and submit loan package.
Calculated income, assets and liabilities to meet lender requirements.
Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
Managed conditions sent from underwriting departments.
Checked approvals against established bank and government lending standards.
Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Prepared and delivered loan documents to title and escrow teams.
Ordered property insurance or mortgage insurance policies to protect against loss on mortgaged property.
Completed closing process by collaborating with attorneys, title companies and government clerks.
Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
Processed loan documents in a timely manner to meet closing deadlines.
Coordinated document preparation with attorneys, title companies, lenders, and other third parties as needed.
Verified credit reports for accuracy and completeness prior to loan approval.
Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
Responded promptly to customer inquiries regarding their loan status and requirements.
Developed relationships with real estate agents and brokers to increase referral business.
Provided technical assistance in resolving complex loan processing issues or problems.
Reviewed appraisals for accuracy before underwriting loans for approval or denial.
Conducted due diligence on potential borrowers prior to approving a loan request.
Assisted junior staff members with any questions they may have had about the loan process or procedures.
Monitored progress of loans throughout the entire origination process from pre-qualification through post-closing activities.
Negotiated terms of the loan agreement between lender and borrower.
Ensured that all required paperwork was completed accurately and timely by both parties.
Collaborated closely with underwriters when reviewing files for final approval.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Maintained complete confidentiality of submitted information according to release guidelines.
Created and completed loan submission packages.
Filed completed packages quickly and efficiently.
Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.