Tamara Pierce
Colfax,IA
Summary
Highly skilled Litigation Support Specialist known for exceptional attention to detail and organizational capabilities. Proven ability to multitask under pressure while streamlining communication between teams and managing complex case documents effectively.
Overview
32
32
years of professional experience
Work History
Litigation Support Specialist
Veritext Legal Solutions
Des Moines, IA
06.2024 - Current
- Compiled and organized detailed legal court depositions for attorneys to facilitate case preparation.
- Managed electronic discovery processes to ensure compliance with legal standards.
- Coordinated trial preparation, including document organization and exhibit management.
- Facilitated communication between legal teams and external vendors to optimize workflow.
- Managed exhibits, evidence and data related to deposition legal proceedings.
- Prepared, indexed and developed exhibits such as PDF & Excel.
Litigation Support Specialist
Huney Vaughn Reporters
Des Moines, IA
01.2017 - 06.2024
- Oversee the media production process, ensure efficiency, quality.
- Managed electronic discovery processes to ensure compliance with legal standards.
- Developed and maintained case management databases for efficient information retrieval.
- Managed exhibits, evidence and data related to legal proceedings.
Manager Director
Quick Copy Center
Des Moines, IA
10.1993 - 01.2024
- Led operational strategy to enhance workflow efficiency across multiple service areas.
- Developed and implemented training programs to improve team performance and service quality.
- Oversaw project management initiatives, ensuring timely delivery of customer orders and services.
- Streamlined communication processes between departments to enhance collaboration and reduce errors.
- Analyzed customer feedback data to drive service improvements and increase client satisfaction.
- Managed budgeting processes, optimizing resource allocation for various projects and operations.
- Mentored staff on best practices in customer service and production techniques, fostering skill development.
- Spearheaded technology integration initiatives to modernize equipment and improve operational capabilities.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
- Onboarded new employees with training and new hire documentation.
- Enhanced operational efficiency by overhauling outdated systems and introducing new technologies.
- Delivered consistent revenue growth by identifying new markets and pursuing untapped business opportunities.
- Influenced positive employee morale by developing a supportive work environment where open communication was encouraged.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Skills
- Preparing court filings
- Preparing deposition files for clients
- Personable, Self-Motivated professional with excellent communication skills,
- Talent for multi-tasking and quickly mastering difficult tasks
- Extremely patient person who can preform very well under pressure
- Detailed oriented individual with outstanding organizational skills
Timeline
Litigation Support Specialist
Veritext Legal Solutions
06.2024 - Current
Litigation Support Specialist
Huney Vaughn Reporters
01.2017 - 06.2024
Manager Director
Quick Copy Center
10.1993 - 01.2024