Tamara Ramsey
Spanaway,WA
Summary
Restaurant manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Health-focused Child Nutrition Worker stands for long periods of time. Adept multitasker with expertise in handling high volumes of food production and distribution. Professional and friendly with a flexible schedule.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Child Nutrition Worker
Bethel School District
2024.04 - Current
- Inspected meals served for conformance to prescribed diets, palatability and appearance.
- Generated menus for 800 plus children based on preferences, wellness goals and dietary needs.
- Performed height and weight measurements to obtain medical data needed to assess nutrition risk.
- Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
Cashier
Wagon Wheel Shell
2022.08 - 2023.10
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified customer age requirement for alcohol or tobacco purchases.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers entering store and responded promptly to customer needs.
Server/Bartender
Bertuccis
2002.08 - 2003.04
- Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors
- Provided prompt, efficient, friendly, and quality service at all times
- Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws
- Maintained a positive working relationship with fellow staff and management
- Accurately filled customer orders.
Chili's Grill and Bar
2000.02 - 2001.09
- Accepted payment from customers and made change as necessary
- Assisted co-workers
- Cleaned and prepared various foods for cooking or serving
- Responsible for daily set up of five stations
- Greeted guests and sat them at tables or in waiting areas
- Prepared a variety of foods according to customers' orders or supervisors' instructions
Server/Manager
Bickfords
1999.07 - 2000.02
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Education
Courses in bookkeeping Courses in Hospitality and Restaurant Management -
Osterholz American High School
01.1987
Skills
- Customer-oriented
- Supervisory skills
- Adaptable
- Strong leader
- Full service restaurant background
- Hiring and training
- Cash Handling
- POS Systems
- Customer Service
- Customer Transactions
- Call Response and Transfer
- Reliable and Responsible
- Honest and Dependable
- Leadership Qualities
- Supervisory Experience
- Meal Preparation
- Sanitation Procedures
Accomplishments
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
- Performed all transactions in a cordial, efficient and professional manner
- Portioned, arranged, and garnished food, and served food to waiters or patrons
- Trained kitchen staff on proper use of equipment, food handling and portion sizing
- Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down
- Directed the operation and organization of kitchens and all food-related activities, including the presentation and serving of food.
Certification
Serve Safe certified, food handlers card and MAST certified.
Timeline
Child Nutrition Worker
Bethel School District
2024.04 - Current
Cashier
Wagon Wheel Shell
2022.08 - 2023.10
Server/Bartender
Bertuccis
2002.08 - 2003.04
Chili's Grill and Bar
2000.02 - 2001.09
Server/Manager
Bickfords
1999.07 - 2000.02
Courses in bookkeeping Courses in Hospitality and Restaurant Management -
Osterholz American High School
Serve Safe certified, food handlers card and MAST certified.
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