Tamara Regalado
North Highlands,CA
Summary
Proven leader in community management with a track record of enhancing resident satisfaction at Monte Christo Communities. Skilled in conflict resolution and maintenance oversight, achieving significant improvements in community standards. Expert in leveraging community engagement and daily operations management to meet organizational goals. Demonstrates exceptional tenant relations and property inspection capabilities, ensuring compliance and safety.
Overview
6
6
years of professional experience
Work History
Community Manager
Monte Christo Communities
Sacramento, CA
07.2017 - 10.2023
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Organized and executed launch of 2 communities.
Night Club Cashier
The Onyx Club
Roseville, CA
- Greeted customers entering the Club and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hospice Caregiver
Stephanie Cournoyer
Roseville, CA
- Maintained detailed documentation of patient progress and communicated updates to the hospice care team effectively.
- Advocated for patients'' rights and preferences by maintaining open communication with their families and collaborating with healthcare professionals on treatment plans.
- Provided emotional support to patients'' families during the grieving process through active listening and empathetic communication.
- Improved quality of life for terminally ill patients by performing routine personal care tasks, such as bathing, grooming, and feeding.
- Served as a liaison between the hospice care team and the patient''s primary healthcare provider to ensure seamless coordination of care.
- Implemented safety measures within the home setting to minimize risks associated with falls or other accidents during caregiving duties.
- Promoted a peaceful environment through ambient music, aromatherapy and calming activities tailored to individual preferences.
- Administered medications as prescribed, ensuring proper pain management and symptom control.
- Enhanced patient comfort by providing compassionate end-of-life care and support.
Secretary
Terri's Consign And Design
Sacramento, CA
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Medical Claims And Billing Specialist -
U.S. Career Institute
Fort Collins, CO03.2003
Medical Assistant - Medical Assistant
Kaplan College
Sacramento, CA04.2006
Foothill High School
Sacramento, CASkills
- Community Engagement
- Tenant and eviction laws
- Daily Operations Management
- Property Inspections
- Resident relations
- Property tours and inspections
- Conflict handling
- Maintenance Oversight
- Payment Processing
- Workplace Safety
Timeline
Community Manager
Monte Christo Communities
07.2017 - 10.2023
Night Club Cashier
The Onyx Club
Hospice Caregiver
Stephanie Cournoyer
Secretary
Terri's Consign And Design
Medical Claims And Billing Specialist -
U.S. Career Institute
Medical Assistant - Medical Assistant
Kaplan College
Foothill High School
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