Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tamara Relota

Marietta,GA

Summary

Dynamic merchandising professional with a proven track record at Sam's Club, excelling in merchandise presentation and customer service. Skilled in optimizing product placement to drive sales and enhance customer satisfaction. Bilingual communicator with strong team collaboration abilities, consistently achieving goals through effective training and strategic inventory management.

Overview

12
12
years of professional experience

Work History

Merchandising Team Lead

Sam's Club
03.2013 - 12.2024
  • Led merchandising initiatives, optimizing product placement and maximizing sales potential.
  • Trained and mentored team members on best practices for inventory management and customer engagement.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Collaborated with cross-functional teams to enhance promotional campaigns and in-store displays.
  • Monitored inventory levels, coordinating restocking efforts to minimize stockouts and enhance customer satisfaction.
  • Directed weekly team meetings to communicate goals, track progress, and motivate staff toward achieving targets.
  • Managed inventory for optimal product availability and turnover rates.
  • Enhanced customer experience by providing exceptional service while maintaining a well-organized sales floor environment.
  • Streamlined communications between merchandising team members, resulting in improved collaboration and efficiency during projects.
  • Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
  • Collaborated with vendors to ensure timely delivery of products, maintaining stock levels for high-demand items.
  • Spearheaded seasonal changes in product offerings, keeping the sales floor fresh and relevant throughout the year.
  • Increased sales by developing visually appealing merchandise displays and layouts.
  • Improved store appearance with effective merchandising strategies, driving customer satisfaction and repeat business.
  • Optimized space allocation by conducting regular store walkthroughs and updating floor plans as needed.
  • Provided training to new team members on merchandising best practices, enhancing overall team performance.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
  • Processed customer transactions efficiently using POS systems, ensuring accuracy and speed.
  • Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
  • Monitored inventory levels at checkout, facilitating timely restocking of merchandise as needed.
  • Collaborated with team members to streamline checkout processes, reducing wait times for customers.
  • Implemented best practices for cash handling, minimizing discrepancies and improving financial accuracy.

Overnight Stocker and Receiver

Toys R Us
11.2012 - 12.2012
  • Organized and stocked merchandise to ensure optimal product availability on sales floor.
  • Received shipments, verified contents against purchase orders, and maintained accurate inventory records.
  • Collaborated with team members to implement efficient stocking procedures and improve workflow processes.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
  • Collaborated with team members to complete large-scale restocking projects within tight deadlines.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
  • Assisted in the setup of seasonal displays to enhance product visibility and drive sales.

Education

Kennesaw Mountain High School
Kennesaw, GA
07-2005

Skills

  • Merchandise presentation
  • Pricing strategy
  • Time management
  • Customer service
  • Work ethic and integrity
  • Cash handling
  • Team collaboration
  • Money handling
  • Cash handling and management
  • Cash register operation

Languages

Croatian
Native or Bilingual

Timeline

Merchandising Team Lead

Sam's Club
03.2013 - 12.2024

Overnight Stocker and Receiver

Toys R Us
11.2012 - 12.2012

Kennesaw Mountain High School

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Tamara Relota