Tamara Riggins
Tallahassee,FL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Server
Fresh Kitchen
02.2022 - 08.2023
- Took customer orders and prepared take-out items.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Kept work and food areas pristine to meet presentation and food safety requirements.
- Collected trash and wiped up spills to maintain the cleanliness of the dining room.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Certified Nursing Assistant
Centrepointe Health And Rehab
01.2023 - 05.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Hostess
Cracker Barrell Old Country Store
05.2021 - 11.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Old Navy
02.2020 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Nursing
Florida State University
Tallahassee, FL05.2026
Skills
- Menu Presentation
- Directing Callers
- Allergy Sensitivities
- Demand Planning
- Wine and Mixer Restocking
- Product Organization
- Administrative Support
- Reliability and Dedication
- Patient Intakes
- Retail Transactions Processing
Certification
- Certified Nursing Assistant License
- First Aid/ CPR
Timeline
Certified Nursing Assistant
Centrepointe Health And Rehab
01.2023 - 05.2023
Line Server
Fresh Kitchen
02.2022 - 08.2023
Hostess
Cracker Barrell Old Country Store
05.2021 - 11.2021
Sales Associate
Old Navy
02.2020 - 04.2021
Bachelor of Science - Nursing
Florida State University
- Certified Nursing Assistant License
- First Aid/ CPR
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