Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tamara Rivera

Bakersfield,CA

Summary

Dependable with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

19
19
years of professional experience

Work History

PO Specialist

Insect Lore
Bakersfield, California
03.2023 - 05.2023
  • Processed customer invoices and documented information for payments.
  • Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.
  • Resolved customer complaints or answered customers' questions.
  • Coordinated with other supervisors, combining group efforts to achieve goals.

Election Worker

Kern County Elections Office
Bakersfield , CA
10.2022 - 12.2022
  • Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
  • Instructed voters to properly use voting machines and responded to inquiries and concerns.
  • Collected necessary information from voters to determine correct voting location and ballot.
  • Helped new voters complete registration paperwork and sign-in procedures.
  • Asked questions to obtain voter's name, address and age.
  • Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
  • Closed polling location at end of voting period to calculate and organize final amount of votes.
  • Conducted routine checks on ballot machines to verify proper working order.
  • Assisted curbside voters with disabilities incapable of obtaining physical access to voting machines.
  • Maintained positive working relationship with fellow staff and management.
  • Greeted guests and vendors to assist in navigating space.
  • Coordinated support to facilitate general office operations.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Provided hands-on training and coaching for junior staff on office policies and regulations.

Housing Specialist 1

County of Kern Housing Authority
Bakersfield , CA
03.2022 - 08.2022
  • Verified assets and income for applicants.
  • Communicated with housing managers and rental agencies on behalf of clients.
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.
  • Implemented property inspection procedures to maintain compliance with housing codes.
  • Maintained accurate records and documented client data in company databases.

Office Manager

Data
Bakersfield, CA
11.2008 - 09.2020
  • Set goals and deadlines for the department
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Setting up accounts and connecting transactions for billing
  • Billing invoices and transferring to Quickbooks for Accounts receivables calling if customer had outstanding invoices
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Kept a authorization form for access to boxes which was always verified
  • Data Entry Inventorying boxes begin with written inventory and implemented pictures for entering inventory.

Customer Service Representative

Metro Storage and Shredding
Bakersfield, CA
01.2004 - 01.2007
  • Customer Service answering phone calls and completing request for retrieval of boxes
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to resolve service and billing issues.
  • Made outbound calls to obtain account information.
  • Set up and activated customer accounts.

Education

Some College (No Degree) - Accounting

Bakersfield College
Bakersfield, CA

Skills

  • Mictosoft , Excell , 10 Key Answering phones transferring calls
  • Yardi, Laser fische Word Printers, Scanners, Faxing, emails
  • Quickbooks,
  • Budgetary Planning
  • CRM and Office Management Software
  • Employee Coaching and Motivation
  • Staff Training
  • Problem Resolution
  • Teamwork and Collaboration
  • Team Leadership
  • Verbal and Written Communication
  • Scheduling and Coordinating
  • Work Planning and Prioritization
  • Hiring and Training
  • Cert Capture, Zen Desk
  • Documentation and Reporting
  • Team Building
  • Goal Setting
  • Customer Relations
  • Data Entry
  • Accounts Payable and Receivable
  • File and Data Retrieval Systems
  • Invoicing and Billing
  • Recruitment and Hiring
  • Onboarding and Orientation
  • Scheduling and Calendar Management
  • Project Planning

References

REFERENCES References available upon request

Timeline

PO Specialist

Insect Lore
03.2023 - 05.2023

Election Worker

Kern County Elections Office
10.2022 - 12.2022

Housing Specialist 1

County of Kern Housing Authority
03.2022 - 08.2022

Office Manager

Data
11.2008 - 09.2020

Customer Service Representative

Metro Storage and Shredding
01.2004 - 01.2007

Some College (No Degree) - Accounting

Bakersfield College

Similar Profiles

CREATE PROFILE
Tamara Rivera