Tamara Rivers
Ladson,SC
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
16
16
years of professional experience
Work History
Manager
Financial Transformation
12.2018 - 12.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
Housing Coordinator
Origin, SC
03.2010 - 11.2018
- Improved client financial literacy by conducting comprehensive budget and credit counseling sessions.
- Assisted clients in achieving homeownership by guiding them through the home buying process.
- Prevented foreclosures by providing timely intervention strategies and loss mitigation options.
- Empowered clients to make informed decisions on their housing options by delivering educational workshops.
- Maintained strong relationships with mortgage lenders, real estate agents, and attorneys to facilitate seamless transactions for clients.
- Provided ongoing case management for clients enrolled in housing programs, monitoring progress toward established goals.
- Ensured compliance with federal, state, and local regulations related to fair housing practices and program requirements.
- Streamlined processes within the organization by creating efficient systems for managing client data and tracking progress.
Paralegal
Finklea Law Firm
04.2008 - 04.2009
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Education
Bachelor of Science - Business Administration And Management
Strayer University
Charleston, SCSkills
- Operations Management
- Contract Management
- Staff Development
- Policy Implementation
- Business Administration
- Expense Tracking
- Time Management
- Verbal and Written Communication
- Complex Problem-Solving
- Negotiation
- Team Leadership
- Schedule Preparation
- Customer Relationship Management (CRM)
Timeline
Manager
Financial Transformation
12.2018 - 12.2023
Housing Coordinator
Origin, SC
03.2010 - 11.2018
Paralegal
Finklea Law Firm
04.2008 - 04.2009
Bachelor of Science - Business Administration And Management
Strayer University
Similar Profiles
David J. GrahamDavid J. Graham
Director of Enterprise Risk and Knowledge Manageme at Financial Management Business Transformation, DeDirector of Enterprise Risk and Knowledge Manageme at Financial Management Business Transformation, De
Olivier PlataOlivier Plata
Agent de production industrielle de mobilier at Mathieu TransformationAgent de production industrielle de mobilier at Mathieu Transformation
Taneata McKenzieTaneata McKenzie
Teaching Assistant at Transformation AcademyTeaching Assistant at Transformation Academy
Shadavion GrantShadavion Grant
Material Handler at GXO LogisticsMaterial Handler at GXO Logistics
Brian'Nisha LeGreeBrian'Nisha LeGree
B-Mechanic at BoeingB-Mechanic at Boeing