Tamara Roberts
Anniston,AL
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor
LRI- Learning Tree
04.2023 - 03.2024
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Driver
MTA MEDICAL TRANSPORTATION ALABAMA
12.2022 - 04.2023
Housekeeping Manager
HKM / American Cruise Lines
08.2021 - 12.2022
- Communicated repair needs to maintenance staff.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Caregiver
In-Home Care IHSS
03.2015 - 10.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Part Time Store Associate
Hemet Self Storage
02.2013 - 03.2015
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Maintained tidy and organized store to comply with cleanliness standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Owner and Operator
Housekeeping Haven
02.2007 - 03.2015
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Associate's Degree In Business -
Miracosta College
Oceanside, CA05.2007
Skills
- Customer service
- Office administration
- Supply management
- Staff management
- Positive customer interaction
- Confident and positive attitude
- Goal setting and achievement
Certification
CNA, Alabama, 1 year
Timeline
Supervisor
LRI- Learning Tree
04.2023 - 03.2024
Driver
MTA MEDICAL TRANSPORTATION ALABAMA
12.2022 - 04.2023
Housekeeping Manager
HKM / American Cruise Lines
08.2021 - 12.2022
Caregiver
In-Home Care IHSS
03.2015 - 10.2020
Part Time Store Associate
Hemet Self Storage
02.2013 - 03.2015
Owner and Operator
Housekeeping Haven
02.2007 - 03.2015
Associate's Degree In Business -
Miracosta College