Tamara Rosario
Summary
Able to plan and execute employee-centric communications that foster awareness, increase engagement, enhance knowledge, and improve operational performance across a diverse and dynamic workforce with community-oriented management. Six (6) years of direct experience of public, non-profit and private outreach with diverse children and youth sectors. BS Degree in Communication. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
5
5
years of professional experience
Work History
Match Support / Program Specialist
BIG BROTHER / BIG SISTERS OF MIAMI / BROWARD
01.2021 - 01.2022
- Responsible for providing high-level service throughout the effective implementation of the volunteer, child, and youth enrollment - match support process and recruitment and retention of enrolled families and volunteers
- Duties include conducting assessments and onboarding orientation, providing monthly match support, assisting with frontloading outreach, determining matches, facilitating match meetings, planning and leading site-based visits, conducting and supervising tutoring and mentorship sessions, creating and assisting with fundraising events, reviewing and supporting documentation, and supporting and recruiting police department volunteers.
Orange County Program Coordinator
EMBRACE FAMILIES CBC, INC. / ORANGE COUNTY
01.2019 - 01.2021
- Provided administrative support to the County director and unit oversight of the company
- Duties included assisting the Executive Orange County Child Welfare Executive Director, participating in strategic planning and quality improvement processes, coordinating event planning, keeping track of missing county youth, reporting on missing youth and recoveries, tracking efforts made by case managers, preparing compliance reports, and directing results and background checks.
Administrative Coordinator - Event Specialist
BIG BROTHER / BIG SISTERS OF MIAMI
01.2017 - 01.2019
- Provided administrative support to various departments of the company and to the Office Executive Manager, President, CFO, Fund Development, and H.R
- Manager
- Duties included assisting with event planning and executing projects, coordinating and managing events, assisting with documentation and information for outreach programs, coordinating volunteers, generating and maintaining databases, and managing expense reports.
Pediatric Pavilion Coordinator
ChildrenFirst Home HealthCare / Pediatric Group Home
Current
- Responsible for the direct management of children and youth clinical services and documentation
- Duties include assisting with medical and therapy appointments, supporting clinical case managers, liaising with insurance brokers, coordinating patient appointments, managing nurses' calendar, handling APD documentation, submitting insurance authorizations, ensuring compliance, managing patient profiles, and following up with appointments and studies.
Case Manager (Contract - Consultant)
Big Brothers Big Sisters of Central Florida
Current
- Responsible for providing high-level service throughout the effective implementation of the volunteer, child, and youth enrollment - match support process
- Duties include conducting assessments, providing monthly match support, determining matches, facilitating match meetings, reviewing and supporting documentation, and providing support and direction to volunteers, parents, and children.
Liaison Officer - Contract Management Department / Adult Protective Services
DEP. of CHILDREN & FAMILES (DCF)
01.2019
- Provided administrative support to the County director and unit oversight of the Orange County Circuit
- Duties included assisting the Central Region Contract Management Supervisor and Director, managing purchasing and requisitions, following procedures for confidential information, preparing travel arrangements and expense reports, filing confidential DCF case and report documentation, and tracking and submitting invoices.
Education
Bachelor of Communications (BA) -
Sagrado Corazón University
Skills
- Maintain strong relationships and create partnerships
- Cultivating and nurturing relationships with clients and customers
- Results oriented with the ability to multi-task
- Languages: Spanish & English
- Strong quantitative and qualitative research skills
- Build awareness of how to communicate information to diverse audiences effectively
- Strong Project Management and Project Execution Skills
- MS Office Suite (Outlook, Excel, Word, Power Point)
- ADP Workforce
- FSFN
- Adobe
- SharePoint management
- Applicant Tracking System - Staffing - Oracle based
- Salesforce
- SAMIS
- CRM
- Performance Assessments
- Skill Development
- Eligibility Determination
- Marketing Materials
- Project Management
- Program Optimization
- Volunteer Management
- Campaign Development
- Project Coordination
Languages
Spanish
Full Professional
Timeline
Pediatric Pavilion Coordinator
ChildrenFirst Home HealthCare / Pediatric Group Home
Current
Case Manager (Contract - Consultant)
Big Brothers Big Sisters of Central Florida
Current
Match Support / Program Specialist
BIG BROTHER / BIG SISTERS OF MIAMI / BROWARD
01.2021 - 01.2022
Orange County Program Coordinator
EMBRACE FAMILIES CBC, INC. / ORANGE COUNTY
01.2019 - 01.2021
Liaison Officer - Contract Management Department / Adult Protective Services
DEP. of CHILDREN & FAMILES (DCF)
01.2019
Administrative Coordinator - Event Specialist
BIG BROTHER / BIG SISTERS OF MIAMI
01.2017 - 01.2019
Bachelor of Communications (BA) -
Sagrado Corazón University
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