Tamara Ruthnick
Server
Playa Del Rey,CA
Summary
Motivated and energetic food serving professional with 10+ years food and beverage experience in casual and fine dining, and 1 year experience in resort properties services.
Overview
17
17
years of professional experience
Work History
Server
Sea Level Restaurant & Lounge
Redondo Beach, CA
08.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Took telephone orders, billed items to rooms and communicated orders to kitchen.
Catering Server/On-Call Banquet Server
Hospitality by Bernard
Los Angeles, California
06.2024 - Current
- Working for well known country clubs.
- Provided excellent customer service throughout the duration of an event.
- Received payment from customers for catering services rendered.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Worked multi-course dinners with pre-plated foods.
Catering Server/On-Call Banquet Server
Crumble Catering
Los Angeles, California
03.2019 - Current
- Work Elton John’s Oscar viewing party and Steven Tyler’s Jane’s fund foundation every year.
- Set up banquet tables and chairs according to event specifications.
- Kept professionalism while serving celebrities and VIPs.
- Delivered food orders promptly and courteously.
- Assisted in hiring qualified servers by conducting interviews and providing feedback.
- Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, dairy-free options at each event.
- Assisted other servers in carrying trays of food from kitchen to dining area.
Lead Server/ Trainer/ Supervisor
Kincaids
Redondo Beach, CA
02.2020 - 06.2024
- Managed closing duties, including restocking items and reconciling cash drawer.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Server/Banquet Server
Cafe Del Rey Restaurant
Marina Del Rey, CA
01.2019 - 01.2020
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Server
Fogo De Chao
Beverly Hills, CA
01.2018 - 01.2019
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Resolved problems promptly and escalated larger concerns to management.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Complied with health and sanitation practices and procedures.
- Assisted servers and dining room hosts, quickly responding to guests' needs.
Server
Yard House
Marina Del Rey, CA
07.2015 - 01.2018
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Stocked cabinets and serving areas with condiments, and refilled condiment container.
- Prepared coffee-based and other beverages on request.
Cocktail Server
Red O Restaurant
Santa Monica, CA
02.2017 - 12.2017
- Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
- Correctly calculated charges, issued bills and collected payments.
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. - Prepared food tableside, including carving meats, boning fish and fowl and preparing flaming dishes.
- Promoted and endorsed the company to bring in new business.
Host/ Server
Cinco
Westchester, CA
11.2013 - 04.2015
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Answered questions about menu selections and made recommendations when requested.
- Won server of the month.
- Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers.
- Greeted guests and sat them at tables or in waiting areas
Daycare
Hyatt La Manga Club
Los Belones, Spain
07.2011 - 01.2012
- Read stories to the children and taught them painting, drawing and crafts.
- Offered a variety of materials for children to explore and learn activities and imaginative play.
- Carefully monitored children's play activities.
- Organized activities for club.
Barista
Cefiore Cafe
Manhattan Beach
09.2008 - 02.2010
- Served frozen yogurt, smoothies, coffee and chocolate with a smile in a timely manner.
- Assisted management with monthly inventory control and weekly stock ordering.
- Cleaned and organized all areas, including guest seating, serving and prep stations and restroom facilities.
- Praised by management for being a fast and efficient worker, requiring little supervision.
Education
Some College (No Degree) -
Santa Monica College
Santa Monica, CAHigh School Diploma -
Westchester High School
2011
Skills
- Strong customer relationship builder
- Ability to handle fast-paced environment
- Ability to handle/resolve problems
- Bilingual (English/Spanish)
- Point of Sale (POS) system operation
- Excellent guest service skills
- Works well under pressure
- Team-oriented
- Reliable, punctual and committed to customer service
- Food Handlers Certificate
- Cash handling
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Sexual Harassment and Abusive Conduct Prevention Training Completion Certificate.
- California RBS Alcohol Server Training.
Timeline
Server
Sea Level Restaurant & Lounge
08.2024 - Current
Catering Server/On-Call Banquet Server
Hospitality by Bernard
06.2024 - Current
Lead Server/ Trainer/ Supervisor
Kincaids
02.2020 - 06.2024
Catering Server/On-Call Banquet Server
Crumble Catering
03.2019 - Current
Server/Banquet Server
Cafe Del Rey Restaurant
01.2019 - 01.2020
Server
Fogo De Chao
01.2018 - 01.2019
Cocktail Server
Red O Restaurant
02.2017 - 12.2017
Server
Yard House
07.2015 - 01.2018
Host/ Server
Cinco
11.2013 - 04.2015
Daycare
Hyatt La Manga Club
07.2011 - 01.2012
Barista
Cefiore Cafe
09.2008 - 02.2010
Some College (No Degree) -
Santa Monica College
High School Diploma -
Westchester High School
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