Tamara Scott

• Completed monthly AR Spreadsheets
• Appeal Claims per insurance denials
• Contact insurance companies to provide requested information or assistance with a claim
• Work closely with Physicians and Facilities.
• Faxed requested patient medical records to complete a claim.
• Handled CMS 1500 claim forms and DPR, and experienced with ICD-10, CPT, and HCPCS coding.
• Work with transcription equipment that can include speech recognition equipment, word processing, and computer software
  • Create templates and enter data into electronic health record (EHR) systems for updated record keeping and archives.
• Used eClinicalWorks (ECW) electronic medical records software. Used EPIC electronic medical records software, and eSmart Log.
• Editing and correcting medical dictation performed by speech recognition software.
• Identifying and following up on inconsistencies, errors, and missing information within a transcribed report.
• Submitting transcriptions to healthcare professionals for their approval in a timely manner.

• Performing additional tasks such as following up and revising patient history, as well as entering medical reports into EHR system.
• Protecting patient confidentiality and adhering to legal requirements.
•Ensuring uncompromised patient care by transcribing fast and accurately, as well as performing thorough editing.
•Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical terminology.

• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Posted payments and collections on regular basis.

• Work from home IT Tech support to assisting clients logging into company applications
• Troubleshooting company websites for employees and clients, assisting with assessing and unlocking their accounts, retrieving accounts and processing and emailing completed reports
• Check for website problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise
• Troubleshoot iOS systems, iPhone & Apple related products using information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems
• Create templates and enter data into electronic health record (EHR) systems for updated record keeping and archives Submitting transcriptions to healthcare professionals for their approval in a timely manner
• Performing additional tasks such as following up and revising patient history, as well as entering medical reports into electronic health records systems
• Diagnose and solve hardware, software, networking or other technology related issues for wide range of clients through chat, telephone or web forms
• Effectively document all issues into ticket system, provide root cause analysis
• Install software onto workstations and/or client software
• Maintain accounts and perform password resets
• Maintain hardware and software for multiple servers
• Diagnose and solve networking issues related to workstations, servers, routers, switches, phones and LAN
• Track technology assets
• Explain technical issues to users in a non-technical manner
• Software experience; iOS, i Mac, Apple, iPhone, Windows10, Core, KBase, Epic, Black Ice, Smart log.

• Completed accounts receivable and complete daily write offs of patient report
• Processed refunds to clients and insurance companies
• Posted payments in client records and claims
• Ensured that payment for medical services was received in a timely manner
• Provided accurate patient records needed to ensure quality patient care
• Assist patients with account resolutions, communicating account information, providing solutions for patients, updating insurance and establishing arrangements for payment.
• Verified accuracy of accounts payable payments, resulting in 95% reduction in payment errors and check reissues.

• Answered phones, scheduled appointments, created patient referrals, and faxed documents and records
• Checked patients in and out, ensured copayments were collected at time of service, and corresponded with insurance companies providing CPT codes
• Prepared and submitted medical claims to various insurance companies and billed patients
• Introduced pharmaceuticals to adjoining practices and specialists
• Handled CMS 1500 claim forms and DPR, and experienced with ICD-10, CPT, and HCPCS coding
• Used eClinicalWorks (ECW) electronic medical records software.

• Scheduled appointments, processed referrals, answered phones, and sent faxes
• Billed patients and insurance companies, and completed billing for lawyers and businesses
• Processed medical records for patients and doctor offices
• Accessed records for medication information to release to attorneys and medical facilities
• Handled CMS 1500 claim forms, and knowledgeable in medical charting
• Used EPIC electronic medical records software, and eSmart Log.