Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Sexton

Warrenton

Summary

Versatile and empathetic professional with a proven track record in customer service and team leadership. Excelled in roles requiring strong multitasking, time management, and interpersonal skills. Demonstrated ability to foster long-lasting relationships and improve customer satisfaction through personalized solutions. Fluent in English with some basic Spanish, and committed to ethical and compassionate client interactions. Looking forward to finding a career that not only utilizes my degree, but one that will create an opportunity to enact positive change for the underserved members of our beautiful community.

Overview

22
22
years of professional experience

Work History

Bartender

Bridge Tender
03.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Performed numerous managerial duties including liquor, beer and wine ordering through various vendors each week, conflict resolution for customers and staff, and trained new employees on lottery and POS systems.

Live-In Home Health Care Provider

NWSPD State of Oregon
12.2013 - 12.2022
  • I was the primary caretaker for my quadriplegic mother, and cared for her the last 9 years of her life.
  • I provided all needed tasks from bathing, grooming, transferring in and out of bed, as well as overseeing her care with part time respite nurses.
  • Completed household management tasks such as paying bills, setting appointments and anything needed to facilitate the highest quality of life possible, all within a private home setting.
  • Demonstrated excellent time management skills handling daily chores and errands, while maintaining a safe and sterile environment for safety and infection prevention.
  • Performed diabetic care, wound care, as needed, toileting tasks, and was in charge of refilling medication preparing weekly meds and distribution.

Personal Banker

US Bank
02.2018 - 06.2018
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, and signing up for new products or services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.


Manager/Head Bartender

Damarkom Inc. (Twisted Fish and Finn's)
04.2003 - 05.2013


  • Duties included hiring new employees, reprimanding and/or firing as needed, scheduling all front of house employees, and covering any shift needed all while working 40+ hrs behind the bar, for a minimum job requirement of 65 hrs per week.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Restaurant Manager

Shilo Inns
01.2003 - 03.2005
  • I began work as a cocktail waitress and was quickly promoted to bartender, then bar manager, and lastly was offered the restaurant manager position during my second year of employment.
  • Performed all employee scheduling for front of house staff.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Bachelor of Science - Psychology

Eastern Oregon University
La Grande, OR
06-2017

Skills

  • Strong multitasking and time management skills
  • Interviewing skills and capability to gather and enter necessary information to get each client the services available to them
  • Caring and friendly ustomer service for all clients regardless of race, religion, sexual orientation or socioeconomic standing
  • Highly reliable, on time and ready to work
  • Team player and positive attitude
  • Some Spanish, and eagerness to learn more
  • Ethical, honest and empathic

Timeline

Bartender

Bridge Tender
03.2019 - Current

Personal Banker

US Bank
02.2018 - 06.2018

Live-In Home Health Care Provider

NWSPD State of Oregon
12.2013 - 12.2022

Manager/Head Bartender

Damarkom Inc. (Twisted Fish and Finn's)
04.2003 - 05.2013

Restaurant Manager

Shilo Inns
01.2003 - 03.2005

Bachelor of Science - Psychology

Eastern Oregon University
Tamara Sexton