Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Homemaker
Self Employeed
08.2021 - Current
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Household management responsibilities.
Private Nanny
Independent Contractor
01.2015 - 08.2021
Enhanced children's emotional well-being by providing consistent and nurturing care.
Implemented daily routines for optimal child development and created a structured environment.
Assisted with homework and school projects, fostering a love for learning in the children.
Provided safe transportation to and from school, extracurricular activities, and other events.
Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
Wearhouse Manager
Table 87 Coal Oven Pizza - Home Of The Coal Oven Slice
01.2014 - 11.2015
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Developed strong relationships with potential customers for improved brand awareness and loyalty.
Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Increased event attendance by effectively promoting and marketing upcoming events through various channels.
Office Assistant
Superior School Bus Company
07.2010 - 01.2014
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Streamlined communication between departments for better collaboration and increased productivity.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Handled payroll duties accurately ensuring all employees received their paychecks on time.
Education
No Degree - Psychology
Kingsborough Community College of The City University of New York
Brooklyn, NY
Associate of Arts - Education
Tulsa Community College
Tulsa, OK
05.2017
Skills
Vendor Relationship Management
Goal-Oriented
Database entry
File Management
Academic Support
Educational Support
Time Management
Critical Thinking
Certification
Yoga benefits in childcare certification 05/2017
Professional boundaries and how to prevent workplace bullying 07/2017
Language Development: How language develops and how we can support it in the home 08/2017
Self-care, Team initiatives and communication 09/2017
Postpartum care: Supporting mother and baby 01/2018
Behavior modification: Strategies and principles 05/2018
Health and safety certificate for early care and education professionals 12/2018
Timeline
Homemaker
Self Employeed
08.2021 - Current
Private Nanny
Independent Contractor
01.2015 - 08.2021
Wearhouse Manager
Table 87 Coal Oven Pizza - Home Of The Coal Oven Slice
01.2014 - 11.2015
Office Assistant
Superior School Bus Company
07.2010 - 01.2014
No Degree - Psychology
Kingsborough Community College of The City University of New York