Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Tamara Skidmore

Weston,WV

Summary

Dynamic administrative professional with a proven track record at Lewis County Commission, excelling in data entry and customer satisfaction. Adept at multitasking and maintaining confidentiality, I enhanced office efficiency and improved client relations through effective communication and meticulous record management. Committed to fostering a positive work environment and achieving operational excellence.

Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.

Overview

25
25
years of professional experience

Work History

Deputy Circuit Clerk

Lewis County Commission
09.2019 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Edited and proofread documents for accuracy and completeness.
  • Utilized office management software to record and track customer information.
  • Compiled and analyzed data to produce reports.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Administrative Assistant

WVDHHR
04.2010 - 09.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Administrative Assistant

WVDHHR
07.2007 - 04.2010
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Manager

Cato's Fashion
06.2000 - 08.2006
  • Managed and motivated employees to be productive and engaged in work.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

No Degree - Business Management

Fairmont State University
Fairmont, WV

High School Diploma -

Lewis County High School
Weston, WV
05-1988

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Confidentiality
  • Handling payments
  • Multitasking
  • Data entry

Accomplishments

  • Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning. Fire Academy taught yearly

Languages

English
Full Professional

Interests

  • Watching Movies and TV Shows
  • Music
  • Youth Development Programs
  • I participate in a variety of outdoor recreational activities
  • I like looking at the stars and learning about constellations
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Outdoor Recreation
  • Embracing outdoor adventures such as camping and hunting/fishing

Timeline

Deputy Circuit Clerk

Lewis County Commission
09.2019 - Current

Administrative Assistant

WVDHHR
04.2010 - 09.2019

Administrative Assistant

WVDHHR
07.2007 - 04.2010

Manager

Cato's Fashion
06.2000 - 08.2006

No Degree - Business Management

Fairmont State University

High School Diploma -

Lewis County High School

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Tamara Skidmore