Overview
Work History
Summary
Skills
Timeline
Hi, I’m

Tamara Smith

Doylestown,PA

Overview

11
years of professional experience

Work History

Genesis Administrative Services
Kennett Square, PA

Collection Specialist
02.2023 - 12.2024

Job overview

  • Maintained meticulous accuracy in preparing and distributing census information while verifying insurance data within Point Click Care, ensuring seamless data integrity
  • Proactively analyzed accounts to drive timely and precise collections from Medicare, Medicaid, and private insurers, reducing outstanding balances
  • Oversaw critical financial processes, including cash receipts posting, month-end reconciliations, and claim submissions, ensuring adherence to regulatory and billing standards
  • Delivered actionable insights on accounts receivable status and collection trends, streamlining payment workflows and accelerating revenue cycles
  • Spearheaded investigations into past-due claims, resolving complex discrepancies, securing payments, and recommending strategic write-offs to optimize financial outcomes

Allied Mortgage Group
Bala Cynwyd, PA

JR Processor
12.2020 - 07.2022

Job overview

  • Managed title orders, appraisals, and homeowners insurance updates, ensuring accurate documentation and seamless input into the loan system
  • Conducted borrower and co-borrower employment verifications and ensured compliance with underwriting requirements
  • Reviewed loan files for accuracy and completeness before submission to Underwriting, facilitating timely approvals
  • Coordinated third-party tasks and tracked completion timelines to maintain efficient loan processing workflows
  • Communicated professionally with clients, team members, and management to address inquiries, resolve issues, and uphold service standards

Secant Group
Perkasie, PA

Quality Inspector
10.2013 - 10.2018

Job overview

  • Analyzed and presented data through visually compelling graphs, charts, and written reports, ensuring actionable insights for decision-making
  • Conducted quality control testing on production samples, verifying product compliance with established standards and enhancing in-process quality assurance
  • Collaborated cross-functionally with multiple departments to maintain adherence to operational and regulatory parameters
  • Trained and supported operators in standard operating procedures, fostering skill development and process consistency

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Skills

  • Data entry proficiency
  • Goal oriented
  • Payment plan development
  • Call center background
  • Experience in leadership
  • Inspection documentation
  • Process documentation
  • Recordkeeping
  • Raw materials testing
  • Specifications reading
  • Quality control
  • Inspection procedures
  • Background investigation
  • Processing documents
  • Teamwork and collaboration
  • File management
  • Client data gathering
  • Information verification
  • Employment verification
  • Customer service
  • Attention to detail

Timeline

Collection Specialist
Genesis Administrative Services
02.2023 - 12.2024
JR Processor
Allied Mortgage Group
12.2020 - 07.2022
Quality Inspector
Secant Group
10.2013 - 10.2018

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Tamara Smith