Tamara Smith
El Cajon,CA
Summary
Dynamic and results-driven Stylist at Pure Image Hair Design, renowned for building lasting client relationships and delivering exceptional service. Leveraged strong product knowledge and attention to detail to enhance customer satisfaction, leading to increased referrals. Proven ability to multitask and collaborate effectively in high-pressure environments, ensuring a positive experience for all clients.
A dedicated fashion professional with strong background in styling and customer service. Proven ability to craft unique looks that align with clients' personalities and preferences. Known for excellent collaboration with team members and adaptability to evolving fashion trends, showcasing strong communication and creative skills.
Qualified [Desired Position] with solid foundation in fashion and styling. Adept at creating personalized looks for clients, contributing to increased satisfaction and repeat business. Demonstrated expertise in trend analysis and client consultation.
Overview
8
8
years of professional experience
Work History
Stylist
Pure Image Hair Design
05.2018 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Customer Service Representative
Action Figures Convention Staffing
09.2017 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Sortation Associate
Amazon
10.2019 - 03.2025
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Streamlined workflow by keeping work area organized and free from obstructions during shifts.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
Education
Dudley's Cosmetology University
Kernersville, NCEntrepreneur Academy
San Diego, CACosmetology
City College
San Diego, CA10-1993
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Creative thinking
- Teamwork and collaboration
- Excellent communication
- Store opening and closing
- Relationship building
Qualifications
Microsoft Outlook
10-key
Data Entry
Book Keeping/ Account receivable & payable
Customer Service/ Excellent interpersonal skills
Great organization and analytical skills
Ability to work independently on various projects
Simultaneously- multi-tasking
Positive attitude, energetic, motivated team player
Timeline
Sortation Associate
Amazon
10.2019 - 03.2025
Stylist
Pure Image Hair Design
05.2018 - Current
Customer Service Representative
Action Figures Convention Staffing
09.2017 - Current
Dudley's Cosmetology University
Entrepreneur Academy
Cosmetology
City College
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