Summary
Overview
Work History
Education
Timeline
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TAMARA SMITH-CAVER

TAMARA SMITH-CAVER

Senior Level HR Professional
Cleveland,OH

Summary

Enthusiastic professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I clearly understand what it means to cultivate culture and training in our future leaders. I am motivated to learn, grow, excel in my role, and contribute in any way my transferrable skills can assist. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am an organized and dependable candidate who manages multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Licensed Realtor

Self Employed
Cleveland, Ohio
12.2016 - Current
  • Developed and maintained relationships with clients through networking, postcards and cold calling
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Marketed and sold property for clients by hosting open houses and advertising online and in print
  • Represented buyers and sellers of developed and undeveloped properties
  • Advertised client properties through websites, social media and real estate guides
  • Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results
  • Communicated with clients to understand property needs and preferences
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area
  • Negotiated, facilitated and managed real estate transactions
  • Maintained connections with clients to encourage repeat business and referrals
  • Reviewed market research data and changed sales plans accordingly
  • Wrote listings detailing and professionally highlighting property features to increase sales chances
  • Liaised between buyers and sellers to provide positive experiences for both parties
  • Presented purchase offers to sellers for consideration
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Advised and informed prospective clients on current market activities and conditions.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.

Sr. HR Business Partner

CGI Federal
Cleveland, OH
01.2009 - 01.2017
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC
  • Devised hiring and recruitment policies for 10,000-employee company
  • Liaised between multiple business divisions to improve communications
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties
  • Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business
  • Developed and delivered special events for company employees
  • Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package
  • Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement
  • Resolved understaffing issues, disputes, employee terminations and disciplinary procedures
  • Promoted and enabled necessary changes to align operations with strategic plans
  • Collaborated with leadership to assess and improve policies across board
  • Managed full cycle of recruiting, hiring and onboarding new employees
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement
  • Served as company representative at recruiting events to promote company objectives
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements
  • Provided resolution to complex and confidential issues
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
  • Instructed senior leaders on appropriate employee corrective steps
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
  • Recruited top talent to maximize profitability
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
  • Promoted employee engagement with organizational objectives during new employee orientations and industry conventions
  • Facilitated communication and coordination between employees and management to keep parties informed
  • Discovered and resolved complex employee issues that affected management and business decisions
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes
  • Briefed new hires on essential job information, such as company policies, employment benefits, and job duties
  • Directed hiring and onboarding programs for new employees.
  • Coordinated technical training and personal development classes for staff members
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Met with employees annually for progress reviews and performance assessments.
  • Educated employees on company policy and kept employee handbook current.

Human Resources Manager

HOME DEPOT, INC
North Olmsted, OH
01.2001 - 01.2006
  • Devised hiring and recruitment policies for Northeast Ohio Region
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
  • Used technologically relevant digital systems to manage payroll and benefits programs
  • Directed job fairs to bring in local talent for long term and seasonal positions
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics
  • Organized and led staff orientation programs and training to promote collaboration
  • Accurately prepared weekly payroll and tracking data
  • Served as representative in various civic and community functions to further enhance company image and develop additional business
  • Improved team morale by resolving inquiries on new hire initiatives and employee workforce matters
  • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth
  • Instructed senior leaders on appropriate employee corrective steps
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Processed employee claims involving performance issues and harassment.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Instructed senior leaders on appropriate employee corrective steps.

Human Resources Generalist

UNIVERSITY HOSPITALS HEALTH SYSTEM
Euclid, OH
01.1994 - 01.1999
  • Updated key human resource metrics on turnover and terminations using reporting tools on
  • HRMS database
  • Developed and enforced company policy and procedures relating to human resources activity
  • Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence
  • Implemented and supervised orientation procedures for new hires
  • Met with staff to resolve difficult situations related to performance and conflict management
  • Facilitated initiative to address disparities in hiring racial and ethnic minority applicants
  • Managed employee rewards programs
  • Audited workplace, employee and management policies and procedures
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification
  • Liaised between multiple business divisions to improve communications
  • Verified that vendors received timely enrollment information, changes and terminations
  • Built comprehensive employee recruiting strategy
  • Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes
  • Created organizational flow charts and career path reports to evaluate employee compensation information
  • Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.

Education

Bachelors of Arts - Business Management Health And Physical Education

BALDWIN-WALLACE COLLEGE
Berea, OH

Timeline

Licensed Realtor

Self Employed
12.2016 - Current

Sr. HR Business Partner

CGI Federal
01.2009 - 01.2017

Human Resources Manager

HOME DEPOT, INC
01.2001 - 01.2006

Human Resources Generalist

UNIVERSITY HOSPITALS HEALTH SYSTEM
01.1994 - 01.1999

Bachelors of Arts - Business Management Health And Physical Education

BALDWIN-WALLACE COLLEGE

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TAMARA SMITH-CAVERSenior Level HR Professional