Innovative professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify customer needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and customer service skills. Program proficiencies include:
Hootsuite
Google Analytics & Keyword Planner
HubSpot
SEMRush
Copywriting
Canva
MailChimp
Constant Contact
Digital Advertising
Social Media Campaigns
Overview
5
5
years of professional experience
Work History
Director of Marketing & Social Media
Triton Performance Apparel
Montgomery, AL
06.2023 - Current
Led planning and execution of impactful paid social media campaigns, focusing on precise audience targeting and strategic budget allocation to drive engagement and conversion rates
Implemented strategies that resulted in 15% improvement in email deliverability, ensuring that campaigns reached intended audience effectively
Set and monitored key growth KPIs, consistently meeting or exceeding targets, and reported results to team, contributing to aligned and focused growth strategy
Built and managed email marketing automation workflows, increasing engagement by 25% and driving 20% improvement in conversion rates
Cultivated strong relationships with industry influencers and media outlets, securing positive coverage and maximizing brand exposure.
Spearheaded digital marketing efforts, including website redesign and social media strategy, driving significant growth in online traffic and conversions.
Championed adoption of cutting-edge marketing technologies within organization, driving greater efficiency and improved results across all campaigns.
Conducted market research to inform decision-making and ensure alignment with target audiences'' needs and preferences.
Oversaw rebranding efforts that resulted in enhanced corporate identity and improved brand perception among stakeholders.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Digital Marketing Director
BellaKing
Montgomery, AL
12.2018 - Current
Implemented segmentation strategies resulting in 25% improvement in targeted messaging effectiveness, leading to higher conversion rates
Collaborated with cross-functional teams to ensure consistent messaging and campaign execution across all channels, reinforcing brand image and improving overall campaign effectiveness
Worked closely with Sales and Operations to align marketing with business strategies, increasing market share by 12%
Monitored Voice of Customer program, leveraging insights to enhance customer engagement
Utilized data-driven insights to refine targeting strategies and improve overall campaign performance.
Implemented A/B testing methodologies to optimize conversion rates on key website elements such as CTAs, images, and headlines.
Managed digital advertising budgets, ensuring efficient allocation of resources for optimal ROI.
Implemented effective PPC campaigns, driving significant increases in traffic and conversions.
Directed traffic growth strategies, SEO, content distribution, email marketing, and trackbacks.
Process Improvement Manager (contract)
Atlanta Humane Society
Atlanta, GA
04.2021 - 09.2021
Drive continuous process improvement by identifying and eliminating waste within organization, applying Lean Six Sigma principles and methodology
Conduct internal audits utilizing ISO 9001 Certified Lead Auditor and process management systems
Facilitate core training on process design and strategic transformation initiatives and lead process audits
Develop and recommend solutions or innovative ideas to increase/improve effectiveness.
Improved customer satisfaction rates, addressing pain points in service delivery processes.
Developed performance metrics that accurately reflected desired outcomes of process improvement initiatives, enabling ongoing monitoring and adjustments as needed
Conducted root cause analyses to pinpoint underlying issues affecting workflow efficiency and effectiveness
Championed change management efforts, driving organizational buy-in for newly implemented processes and systems
Reduced operational costs with implementation of Lean Six Sigma methodologies
Process Improvement Specialist (Contract)
Anniston Army Depot
Anniston, AL
04.2020 - 04.2021
Reduced set-up time by 50% for each setup
Used analytical and business process management to develop full-scale project plans to improve process operations
Reduced operational costs with identification and elimination of redundant tasks and inefficient processes.
Evaluated emerging technologies for potential integration into business operations, maximizing overall effectiveness and minimizing resource waste.
Conducted root cause analysis to diagnose issues in existing processes, enabling targeted improvements for maximum impact.
Streamlined workflow for increased productivity through thorough analysis and optimization of procedures.
Implemented automation tools where appropriate, freeing up valuable employee time spent on low-value tasks.