Summary
Overview
Work History
Education
Skills
Volunteer Experience
Computer Skills
Timeline
Generic

Tamara Sobhy

Katy,TX

Summary

Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated and efficient individual with a background in handling food and drink preparation, managing cleanliness and sanitation and operating cash registers. Clear communicator possessing customer service skills. Dedicated and friendly individual experienced in safely navigating busy streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.

Overview

1
1
year of professional experience

Work History

Pizza Delivery Driver

Marco's Pizza
08.2023 - Current
  • Secured food to prevent loss and maintain freshness during transport.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Assistant Brand Manager Intern

Egypt Food Group
01.2023 - 03.2023
  • Assisted in the development of packaging design that effectively communicated product benefits while adhering to regulatory requirements.
  • Assisted in the successful launch of new products by coordinating cross-functional teams.
  • Improved customer engagement through social media management and content creation.
  • Kept up to date on the low stock sales from different branches of the company
  • Created several excel files that calculated the difference in sales each month
  • Helped test the chips that were brought from the factory each week

Education

BBA - Management Information Systems

University of Houston - Downtown
Houston, TX
03.2022

Skills

  • Safe vehicle operation
  • Territory development
  • Product promotions
  • Route planning
  • Problem resolution
  • Money Handling

Volunteer Experience

Compudopt, Volunteer

March 2018

  • Helped provide elementary school kids with laptops
  • Taught them how to use all the different programs


Rebuilding Houston Together, Volunteer

June 2018-February 2019

  • Helped to rebuild houses after hurricane Harvey


Houston Food Bank, Volunteer

April 2020

  • Helped to provide families in need of food and supplies

Computer Skills

Programming: Familiar with Java & Python

Application: Microsoft office 365, word, excel, PowerPoint, Visual Studio, Power BI

Platforms: Windows 8, 10, MAC

Timeline

Pizza Delivery Driver

Marco's Pizza
08.2023 - Current

Assistant Brand Manager Intern

Egypt Food Group
01.2023 - 03.2023

BBA - Management Information Systems

University of Houston - Downtown

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Tamara Sobhy