Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Spridgeon

Redlands,CA

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

36
36
years of professional experience

Work History

Front End Supervisor

Sprouts Farmer Market
09.2022 - Current
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 7 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
  • Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Service Dog Trainer

Self Employed
09.2017 - 03.2022
  • Maintained detailed records of each dog''s progress, enabling better tracking of milestones and areas needing improvement.
  • Evaluated potential service dogs for temperament, trainability, and physical aptitude, ensuring a higher success rate of animals successfully completing the program.
  • Successfully matched trained service dogs with their appropriate handlers by considering individual needs, preferences, and lifestyle factors.

Medical Records Specialist

Haider Spine Center
03.2000 - 10.2019
  • Maintained patient records in compliance with security regulations.
  • Reviewed workers comp claims for orthopedic surgeons.
  • Compiled and summarized medical records for appointments.

Catering Manager

Self Employed
05.1995 - 01.2000
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Collaborated with clients to create customized menus tailored to their specific preferences and needs.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Wedding Coordinator

Harvest
09.1991 - 04.1995
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Coordinated all aspects of wedding ceremonies, including venue selection, catering arrangements, and entertainment options.
  • Collaborated with bridal couple to achieve expectations and vision for wedding.
  • Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.

Cosmetic Counter Manager

Ross Dress For Less
06.1988 - 01.1990
  • Managed inventory levels effectively, ensuring the availability of best-selling products at all times.
  • Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge, and departmental goals across staff.
  • Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
  • Recruited trained, and mentored new employees, fostering a high-performance team environment.

Education

One Year - Pre-Medicine

Loma Linda University
Riverside, CA

Skills

  • Customer Service
  • Problem-solving skills
  • Cash Register Operation
  • Workflow Management
  • Staff Management
  • Time Management
  • Listening Skills
  • Cash Handling
  • Team Supervision
  • Handling Complaints
  • Critical Thinking
  • Employee Training
  • Stocking merchandise and facing

Timeline

Front End Supervisor

Sprouts Farmer Market
09.2022 - Current

Service Dog Trainer

Self Employed
09.2017 - 03.2022

Medical Records Specialist

Haider Spine Center
03.2000 - 10.2019

Catering Manager

Self Employed
05.1995 - 01.2000

Wedding Coordinator

Harvest
09.1991 - 04.1995

Cosmetic Counter Manager

Ross Dress For Less
06.1988 - 01.1990

One Year - Pre-Medicine

Loma Linda University
Tamara Spridgeon