Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Accomplishments
References
Timeline
Generic

Tamara Stevens

Albany,NY

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level positon to help launch my career while achieving company goals. Im a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Medical Delivery Driver Contract

Medical Delivery Services
Albany, NY
11.2023 - Current
  • Completed paperwork related to completed deliveries accurately and legibly.
  • Documented daily mileage, gas, and other data.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Delivered goods and services to customers on time and in excellent condition.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Adhered to company policies and procedures related to safety and security standards.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Delivered packages to customers in a timely and efficient manner.
  • Understood and followed oral and written directions.
  • Delivered products to customer locations on time.

Founder

Project Jamaica inc
Georgia, GA
10.2021 - Current
  • I started a nonprofit organization called Project Jamaica inc in October of 2021 with the passion help children in need. My mission is to home every child in Jamaica by building a children's home and primary school, healing center and a clinic. And implement programs to heal and educate the children we serve. we will also create community resources to help families and children move forward in life.
  • Organized events such as conferences, fundraisers, back to school events, children treats and other promotional activities.
  • Provided leadership support during times of organizational change or uncertainty.
  • Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.

Care Manager

Health Wealth Safe Inc
Athens, GA
06.2021 - 08.2022
  • Customer service, patient engagements over the phone, monitoring for patient health by asking screening questions over the phone on a weekly basis, data entry, typing, creating care plans for new patients, making campaign calls, accessing EMR, updating insurance information etc.

Customer Service Specialist

VXI Global Solutions
Tucson, AZ
01.2020 - 08.2021
  • Customer service, sales, data entry, typing, resolve customers issues etc.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Updated knowledge base articles regularly with relevant content that is easily accessible by customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

International Humanitarian Aide Worker

Sheroes Foundation
GHANA, ACCRA
05.2014 - 09.2018
  • Participated in regional conferences discussing solutions to global poverty issues.
  • Conducted field visits to assess humanitarian needs in crisis zones.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Understood and followed oral and written directions.

Education

Some College (No Degree) - Business Marketing

Bryant And Stratton College
Albany

Skills

  • EMR Systems
  • Developmental Disabilities Experience
  • Marketing
  • Medical scheduling
  • Customer support
  • Case Management
  • Documentation review
  • Communication skills
  • Customer service
  • Computer skills
  • Consulting
  • Team Engagement
  • Team Leadership
  • Client Engagement
  • Client Advocacy
  • Community Outreach Expert
  • Case Documentation
  • Client Education

Personal Information

Willing To Relocate: Anywhere

Affiliations

I love reading, traveling, volunteering helping other, walking, sewing i enjoy being out in nature.

Accomplishments

I received an ambassador of peace award/honors in 2021 from the Universal Peace Federation for the work my nonprofit organization does in Jamaica.

References

References available upon request.

Timeline

Medical Delivery Driver Contract

Medical Delivery Services
11.2023 - Current

Founder

Project Jamaica inc
10.2021 - Current

Care Manager

Health Wealth Safe Inc
06.2021 - 08.2022

Customer Service Specialist

VXI Global Solutions
01.2020 - 08.2021

International Humanitarian Aide Worker

Sheroes Foundation
05.2014 - 09.2018

Some College (No Degree) - Business Marketing

Bryant And Stratton College

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Tamara Stevens