Tamara Strickland
Greenwood,SC
Summary
Motivated individual with extensive knowledge of business practices and administrative skills. Quick learner, excels under pressure, and communicates ideas effectively. Thrives in deadline-driven environments and is a versatile team player. Offers a solid foundation of empathy and commitment to patient care, eager to grow in a healthcare setting. Possesses understanding of patient care guidelines and basic healthcare procedures, along with excellent communication and teamwork skills. Ready to apply and enhance patient care and clinical assistance skills in a CCMA role. Developed skills in a fast-paced medical environment, excelling in patient interaction and administrative tasks. Demonstrated ability to manage patient records, schedule appointments, and ensure smooth office operations. Seeking to transition into a new field where these transferable skills can contribute to organizational efficiency and patient satisfaction.
Overview
5
5
years of professional experience
Work History
CNA
NHC
04.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Clinical assistant
Evergreen Chiro
09.2022 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Maintained up-to-date patient records with medical histories and test results.
- Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
Patient Service Representative
Doctors Care
12.2021 - 09.2022
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Used [Software] to schedule appointments.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted patients in filling out check-in and payment paperwork.
CNA
NHC
05.2021 - 01.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Self-Regional Healthcare
08.2020 - 05.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Education
CMA -
GREENWOOD MEDICAL ACADEMY
GREENWOOD, SC12.2024
Certified Nursing Assistant
Professional Medical Training Center
Florence, SC09.2017
EKG Technician Certificate - EKG
Professional Medical Training Center
Florence, SC05.2016
Skills
- Computer Skills
- Communication
- Front desk
- Vital Signs
- Patient Care
- PowerPoint
- Microsoft word
- Customer Service
- Epic
- Data Entry
- Time management
- Appointment scheduling
- Insurance verifying
- Patient care
- Vital signs monitoring
- Scheduling appointments
- Compassion and empathy
- Document filing
- Telephone etiquette
Summary Of Qualifications
Proven ability to provide impeccable customer service: performs all job functions efficiently and effectively, Maintains discretion with clients and co-workers, In previous work roles, experienced in managing all aspects of day-to-day operations: ensured facility standards and compliances were met. Responsible for all aspects of office management, Prioritizes all work activities and pays attention to detail, Sets goals and objectives in order to fulfill assurance to perform job duties successfully, Ensures full compliance with company requirements and deadlines, Known for keeping commitments, following instructions and completing tasks on time, Consistent in being punctual for work, appointments and meetings, Knowledgeable in Microsoft Word, Excel, PowerPoint, Tech Savvy: Always willing to continue education and growth. Currently completing continuing education courses in computer software (Desire to Learn, WebAdvisor and Outlook), Exhibits openness to other’s views; gives and welcomes feedback; puts success of team above own interests, Able to set and achieve challenging goals with demonstrated persistence, Known for ability to rapidly learn and master the use of various office equipment, Able to deal with frequent changes, or unexpected events in the work environment
Timeline
CNA
NHC
04.2023 - Current
Clinical assistant
Evergreen Chiro
09.2022 - 03.2023
Patient Service Representative
Doctors Care
12.2021 - 09.2022
CNA
NHC
05.2021 - 01.2022
CNA
Self-Regional Healthcare
08.2020 - 05.2021
CMA -
GREENWOOD MEDICAL ACADEMY
Certified Nursing Assistant
Professional Medical Training Center
EKG Technician Certificate - EKG
Professional Medical Training Center
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