Forward-thinking Executive Director with solid history of accomplishment in Assisted Living settings. Keep operations smooth and consistent to maintain company stability and sustainability. Articulate and personable leader with excellent program management, strategic planning and operational oversight abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PM Caregiver
El Rio Memory Care
Modesto, CA
12.2023 - Current
Assisted clients with maintaining good personal hygiene.
Recorded client status progress and challenges in logbooks and reports.
Built strong and trusting rapport with clients and loved ones.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Supported bathing, dressing and personal care needs.
Monitored health and well-being of clients and reported significant health changes.
Reported concerns to nurse supervisor to promote optimal care.
Maintained clean and well-organized environment for client happiness and safety.
Lead Medication Technician
MBK Senior Living
Manteca, CA
05.2021 - 12.2023
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Researched medications to better understand properties and interactions with other drugs.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collected specimens from patients for laboratory testing purposes.
Communicated effectively with physicians regarding changes in drug therapies.
Monitored expiration dates of medications stored in automated dispensing systems.
Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Turned and repositioned bedridden patients to prevent bedsores.
Maintained accurate records of patient's prescriptions and treatments.
Obtained, recorded and reported patient vital signs for medication administration.
Lead Medication Technician
Cogir Management USA
Manteca, CA
05.2017 - 05.2021
Researched medications to better understand properties and interactions with other drugs.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collected specimens from patients for laboratory testing purposes.
Communicated effectively with physicians regarding changes in drug therapies.
Monitored expiration dates of medications stored in automated dispensing systems.
Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
Responded promptly to inquiries from patients, family members, physicians, nurses, pharmacists or other healthcare professionals concerning medication information.
Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Director of Client Services
Right At Home Health Care
Modesto, CA
01.2015 - 05.2017
Ensured compliance with applicable laws, regulations and industry standards.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Made frequent calls and visits to build and strengthen client relationships.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reported complex client issues, questions and needs to management.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Managed client complaints with high level of professionalism and competence.
Delegated work to staff, setting priorities and goals.