Tamara Summers
Pearl,MS
Summary
Dedicated Certified Pharmacy Technician with proven problem-solving skills , enhancing patient satisfaction through efficient prescription processing and inventory management. Demonstrated expertise in medication dispensing and strict adherence to HIPAA regulations, significantly reducing prescription wait times while fostering strong team collaboration and ensuring compliance with pharmacy laws.
Diligent Pharmacy Technician III with solid background as Pharmacy Technician. Demonstrated ability to assist pharmacists in preparing medications and managing inventory efficiently. Proven track record of maintaining precise records and ensuring compliance with regulations.
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to UMMC. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
University of Mississippi Medical Center, UMMC
09.2017 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Certified Pharmacy Technician
Walmart
09.2021 - 03.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Utilized pharmacy management software to process prescriptions efficiently.
Certified Pharmacy Technician
Walmart
03.2012 - 11.2017
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Utilized pharmacy management software to process prescriptions efficiently.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Assoicate - Pharmacy Technican Program
Virginia College
05-2011
High School Diploma -
Jim Hill High School
Jackson, MS05-2008
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Prescription filling
- Supply restocking
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Stocking shelves
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Advanced math skills
- Compounding techniques
- Receiving incoming supplies
- Aseptic techniques
- FDA and HIPAA compliance
- Prioritization and organization
- Analytical thinking
- Certified pharmacy technician
- Confidentiality practices
- Medication documentation
Certification
- ExCPhT, NHA - March 2012
Timeline
Certified Pharmacy Technician
Walmart
09.2021 - 03.2024
Pharmacy Technician II
University of Mississippi Medical Center, UMMC
09.2017 - Current
Certified Pharmacy Technician
Walmart
03.2012 - 11.2017
Assoicate - Pharmacy Technican Program
Virginia College
High School Diploma -
Jim Hill High School
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