TAMARA TATUM
Crowley,TX
Summary
Results-driven United States Army Veteran with over 20 years of distinguished service in operations management and strategic planning, complemented by an active Secret Clearance. Proven expertise in cross-functional leadership and personnel management, consistently delivering measurable outcomes while supporting over 300 personnel in high-pressure environments. Comprehensive background in safety and emergency management, project management, and crisis management underscores a commitment to quality assurance and operational risk mitigation. Renowned for building cohesive, multidisciplinary teams that devise innovative solutions to complex challenges while effectively managing substantial budgets and resources valued at $6B.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lunch Monitor
Crowley ISD
10.2025 - Current
- Supervised lunch periods, ensuring student safety and adherence to school policies.
- Assisted in conflict resolution among students, promoting a positive dining environment.
- Monitored food distribution, ensuring compliance with health and safety regulations.
- Encouraged respectful behavior during meals, fostering an inclusive atmosphere.
- Collaborated with staff to implement effective lunchroom procedures and routines.
- Reported incidents or concerns to appropriate personnel for timely resolution.
Substitute Teacher, K-12
ESS
09.2023 - 10.2025
- Delivered engaging lessons across diverse subjects, adapting materials to meet student needs.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Collaborated with full-time teachers to ensure continuity in lesson plans and instructional strategies.
- Supported individual student learning by providing tailored assistance and feedback on assignments.
- Developed and maintained professional relationships with staff, contributing to a cohesive school community.
Operations Supervisor
ABF Freight
02.2023 - 09.2023
- City Operations Dispatcher and Outbound Dock with 5 months of experience in Serving as a reliable point of contact to balance 70 plus drivers' health and safety with customer requirements. Responsible for Coordinating and managing most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out, etc.
- Responsibilities include: training employees, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems
- Assists with scheduling of workflow for drivers
- Works directly with clients, providing excellent customer service when responding to customer inquiries
- Project a friendly, professional, and cordial demeanor to all potential and existing guests, co-workers and management
- Developing and maintaining tools to manage carrier base
- Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
- Provide excellent service consistent with the property's core service standards and brand attributes
Senior Advisor
United States Army
05.2022 - 03.2020
- Served as the a Master Sergeant in the Transportation Section in NETOM (U.S. Army Network Enterprise Technology Command). Facilitated the professional training, leadership, discipline, and management for 78 employees and subordinate elements operating in CONUS and OCONUS. Advised senior military personnel while overseeing the movement of equipment and personnel in and out of these regions.
- Reviewed and approved equipment requests to fill equipment and personnel shortages within the country
- Led the safe execution of critical transportation initiatives throughout the region
- Evaluated feasibility of military contracts before SES approval regarding personnel, services, and equipment; resulted in the successful completion of significant projects; achieved 100% on the annual audit
- Served as the Master Resiliency Senior Trainer for the organization; instructed seasoned leaders in life preparation, sustainment, and enhancement while overseeing subordinate program compliance
- Attended Key–Leader Engagements with senior joint military and host–nation officials; leveraged knowledge and experience in sustainment systems to provide an overview of US support capabilities
Senior Transportation Logistics Advisor
United States Army
03.2020 - 05.2019
- Served as a Master Sergeant within the 1st Calvary Division who led, developed, and directed operations of 16,000 logistics support technicians. Oversaw all human resources, logistics, maintenance, transportation, budget, and leader development programs for the entire unit.
- Planned and supervised execution of the high–volume logistics coordination and transportation of personnel, equipment, and supplies to the U.S. southern border
- Implemented weekly maintenance program for the organization; wrote and published policy that required leadership presence during all maintenance meetings; efforts lead to a 10% increase in transportation support
- Identified staffing shortfalls and coordinated with senior HR officials to gain better visibility on future vacancies; directed staff to request early replacements which increased unit capabilities
- Championed aggressive leader development program designed to identify potential junior management candidates; chaired monthly promotion panels that lead to the advancement of only the most capable
- Strengthened the company’s capacity by reinvigorating the Employee Retention Program; leveraged previous experience as a recruiter to promote benefits of reenlistment; increased retention rate by 15% during FY
- Monitored Equal Employment Opportunity (EEO) and Sexual Harassment / Assault Response and Prevention (SHARP) Programs; enforced strict compliance to policies
Operations Supervisor
United States Army
05.2019 - 03.2018
- Served as the Operations Supervisor for 2 departments in various states of operational readiness, including overseeing deployment and redeployment of 500+ personnel. Maintained accountability for specialized equipment valued at $12M.
- Facilitated training programs for customer service department representatives, ensuring adherence to organizational compliance metrics
- Supervised the successful planning and execution of 150 support operations, which required coordinating logistics for departments of over 800 personnel and 100 pieces of equipment
- Supervised a department of 20+ employees providing aerial delivery, maintenance, fuel, ammunition, unit movement, transportation, and loading details
- Maintained one of the largest Capitalized Fuel Farm in the area, issuing over 276M gallons of fuel without an environmental spill
- Supervised the National Stockage Funding Program, which led to the discovery of free issue items, saving the organization over $100K
Transportation Supervisor
United States Army
03.2018 - 07.2015
- Led both a Line–Haul Transportation company and an Inland Cargo Transportation company while at home and abroad in Afghanistan. Facilitated daily tasks and functions of logistics, transportation, and maintenance personnel while enforcing OSHA and military regulations regarding safety.
- Oversaw all logistics operations via land and air delivery methods while deployed to Afghanistan; achieved solid rhythm of support for 2 provinces while executing seamless resupply for fuel, ammunition, and food
- Drafted and enforced rigid security SOP for convoys moving through Helmand Province region in Afghanistan; conducted 400 sustainment convoys with zero casualties
- Planned and oversaw the execution of the Army’s “Reset” program before and after overseas deployment; ensured protection and accountability of $38M in property and equipment with zero losses
- Served as Equal Employment Opportunity (EEO) Program Manager for the organization; conducted training and initiated workplace investigations of all complaints; considered company’s SME of EEO policies
Education
Master of Arts in Education and Leadership -
Trident University International
01.2017
Bachelor of Science - Psychology
Columbia Southern University
01.2012
Skills
- Proficient in Microsoft Office Suite 365 and SAP
- Proficient in Mac operating systems
- Compliance with safety standards
- Interpersonal respect
- Proficient in situational awareness
- Reliable commitment to tasks
- Thorough cleaning practices
- Hygiene management
Certification
- Lean Six Sigma | Villanova University
- Leader/Quest, an ACI Learning Company | PeopleCert ITIL 4 Foundation | CompTIA A+ | CompTIA Security + CompTIA Network+
- Equal Employment Opportunity (EEO) Program Management Certification | US Army
- Sexual Harassment & Response (SHARP) Program Management Certification | US Army
- Master Employee Resiliency Trainer (MRT) Certification | US Army
SPECIALIZED MILITARY TRAINING
- Executive Leadership & Management Course | Master Resiliency Trainer Course
- Sexual Harassment & Response Program Management Course | Senior Leadership and Management Course Senior
- Operations Management Course | Hazardous Material Transportation (HAZMAT) Course
- US Army Recruiter Course | US Army AIT Platoon Sergeant School
NOTABLE AWARDS
Meritorious Service Medal (x2) | Army Commendation Medal (x6), Army Achievement Medal (x6) | Iraq Campaign Medal
Timeline
Lunch Monitor
Crowley ISD
10.2025 - Current
Substitute Teacher, K-12
ESS
09.2023 - 10.2025
Operations Supervisor
ABF Freight
02.2023 - 09.2023
Senior Advisor
United States Army
05.2022 - 03.2020
Senior Transportation Logistics Advisor
United States Army
03.2020 - 05.2019
Operations Supervisor
United States Army
05.2019 - 03.2018
Transportation Supervisor
United States Army
03.2018 - 07.2015
Bachelor of Science - Psychology
Columbia Southern University
Master of Arts in Education and Leadership -
Trident University International