Tamara Taylor
Houston,Texas
Summary
Dedicated and detail-oriented business professional with extensive experience in healthcare administration and financial processes. Skilled in office management, with expertise in Epic Systems, Microsoft Office, and inventory management. Adept at coordinating schedules, processing invoices, and ensuring smooth departmental operations. Seeking a role in Accounts Payable, Business Administration, or Human Resources where I can apply my organizational and problem-solving skills to drive efficiency.
Overview
25
25
years of professional experience
Work History
Nuclear Medicine Patient Service Representative
Harris Health System
05.2000 - Current
- Company: LBJ Hospital (Harris Health System)
- Manage high-volume incoming calls, schedule appointments, and assist patients with inquiries
- Utilize Epic Systems for scheduling and department coordination
- Create and track blanket purchase orders (POs) for radiopharmaceuticals, ensuring timely processing through Accounts Payable
- Overseeing office inventory, ordering supplies and ensuring stock availability
- Epic template manager for the Nuclear Medicine department
- Address patient complaints and provide effective resolutions
- Coordinate complex imaging schedules, including Myocardial Perfusion Stress Tests, Dat Scans, MIBG, Thyroid Whole Body Scans, and Radioactive Iodine (RAI) Treatments
- Coordinate Lymphangioscintigraphy procedures, working closely with the surgery coordinators and physicians to ensure injection appointment dates and times are accurate
- Assist nuclear medicine physicians with lab draws when needed
- Compile and organize patient records, including progress notes, pathology reports, and previous imaging for treatment preparation
Education
AAS in Business Administration - HR Specialization
Lone Star College
01.2024
Business Operations Certificate -
Lone Star College
01.2023
Medical Office Professional Specialist Certificate -
Houston Community College
01.2021
Skills
- Invoice Processing
- Epic Systems
- Microsoft Office
- Excel
- Outlook
- Word
- Purchase Order Management
- Scheduling
- Appointment Coordination
- Office Inventory
- Customer Service
- Complaint Resolution
Timeline
Nuclear Medicine Patient Service Representative
Harris Health System
05.2000 - Current
Business Operations Certificate -
Lone Star College
Medical Office Professional Specialist Certificate -
Houston Community College
AAS in Business Administration - HR Specialization
Lone Star College
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