Driven and resourceful administrative professional with many years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
8
8
years of professional experience
Work History
Medical Records Coordinator/ Executive Assistant
State Of Alabama Department Of Corrections
04.2021 - Current
Provide information and/ or assistance to others as required to ensure that health services is compliant with applicable department operational policies and procedures
Ensure that departmental office and procedural operations function efficiently and effective manner.
Manage executive calendars, scheduling meetings and appointments and performed management of travel arrangements to optimize time.
Process travel expenses, perform feasibility studies and reimbursements for executive team and senior management group.
Conduct research and analyze records data of 15-20 facilities to provide detailed reports regarding office procedures, operational functions for medical records methods management.
Process medical records requests from outside providers according to facility, state, and federal law.
Administrative Support Assistant III (Supervisor)
State of Alabama Department of Corrections
01.2019 - 04.2021
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Interacted with city, state and county court officials by phone, email, or in-person to provide system and procedures analysis of court transcripts.
Processed documents and materials to disseminate information to appropriate parties by using management and methods analysis.
Developed and updated spreadsheets and databases to track, analyze procedures and methods, and report on performance data of 7-10 employees.
Revenue Cycle Specialist
State of Alabama, Public Health
07.2017 - 01.2019
Identified and resolved payment issues between patients and providers as identified in office and management procedures.
Participated in client meetings to discuss financial analysis, operational strategies and feasibility studies.
Contacted responsible parties for past due debts.
Generated receivables reports and offered improvement recommendations based on cost and methods analysis.
Administrative Support Assistant II
State of Alabama Department of Public Health, Bureau of Family Health Services
01.2016 - 07.2017
Prepared all written communication to Healthy Child Care Alabama Program Director Nurse Supervisor and Nurse Coordinators
Maintained calendars, scheduling and preparing meeting materials, typing, formatting and proofing documents, prepare all mail-outs and maintain program databases and files
Processed all travel reports for Nurse Coordinators to analyze costs.
Maintained and kept record of spending for the supplies, travel budgets and salaries using a database to analyze administrative costs.
Made accurate projections and adherence to budget requirements
Developed forms and maintained database for use with the Early Head Start Grant through the Department of Human Resources including correlation of data to track the referrals which ensure proper assignment to county staff
Maintained database and tracked errors found on Plan First applications sent to Medicaid from county health departments.
Maintained database for drug transfers from Central Office and the Public Health warehouse to county health departments and filing of correspondence from clinics.
Supervised the operation of accurately counting and disposing of expired drugs according to office procedures.
Developed and updated spreadsheets and databases to track, analyze, and report on methods analysis.
Administrative Support Assistant II
State of Alabama Department of Public Health
07.2015 - 01.2016
Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff
Answered telephones and direct calls to appropriate staff
Scheduled and confirmed patient appointments, consultations
Compiled, recorded, and evaluated personal and financial data in order to verify and to determine eligibility status
Interpreted and explained information such as eligibility requirements, verification of insurance, application details, and applicants' legal rights
Interviewed benefit recipients at specified intervals to certify their eligibility for continuing benefits
Compiled medical charts, or correspondence, using personal computer
Transmitted correspondence or medical records by mail or fax.
Education
Bachelor’s Degree - Health Information Technology
Southern New Hampshire University
Manchester, New Hampshire
Associates - Science/ Business Office Management (Medical
Bevill State Community College
Sumiton, Alabama
12.2010
Associates - Science/ Business Office Management (Legal
Bevill State Community College
Sumiton, Alabama
05.2011
Skills
Business Operations
Maintain Filing Systems
Project Management
Special Event Projects
Performance Improvement
Affiliations
Society of Human Resource Management
Order of the Eastern Stars
American Health Information Management Association
Timeline
Medical Records Coordinator/ Executive Assistant
State Of Alabama Department Of Corrections
04.2021 - Current
Administrative Support Assistant III (Supervisor)
State of Alabama Department of Corrections
01.2019 - 04.2021
Revenue Cycle Specialist
State of Alabama, Public Health
07.2017 - 01.2019
Administrative Support Assistant II
State of Alabama Department of Public Health, Bureau of Family Health Services
01.2016 - 07.2017
Administrative Support Assistant II
State of Alabama Department of Public Health
07.2015 - 01.2016
Bachelor’s Degree - Health Information Technology
Southern New Hampshire University
Associates - Science/ Business Office Management (Medical
Bevill State Community College
Associates - Science/ Business Office Management (Legal
Bevill State Community College
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