Summary
Work History
Education
Skills
Websites
Affiliations Honors
Timeline
Tamara Toles

Tamara Toles

Summary

Dynamic Quality and Compliance Manager with a proven track record in compliance monitoring and team leadership. Successfully managed over $7M in contracts, enhancing program evaluation and community engagement. Recognized for developing an Integrity Management Framework that integrates Trauma-Informed Care principles, driving impactful workforce and health focused initiatives.

Work History

Quality and Compliance Manager

Workforce Southwest Washington
Vancouver
2021 - 2025

Regional Local Workforce Development Board providing leadership, oversight, and administration for 3-county mission to create greater access to high-quality employment and a highly-skilled workforce.

  • Lead monitor ensuring compliance and performance of 25+ subrecipient contracts totaling $7M+ annually, from scheduling through process documentation and corrective actions.
  • Evaluated $9M+ annual grant revenue awards to implement workforce programs supporting job seekers.
  • Advised 18 staff on programmatic, contractual, and regulatory compliance; assisted fiscal department.
  • Conducted quality assurance for MIS, data validation, and integrity/performance reviews to provide insights.
  • Led technical assistance and trainings (databases, policy updates, fraud/abuse, ADA compliance, Equal Opportunity).
  • Developed and implemented Integrity Management Framework integrating Trauma-Informed Care and Human Design Principles; presented model at 2024 WA Workforce Association conference, WSW Executive Committee, and across departments.
  • Regional Local Workforce Development Board providing leadership, oversight, and administration for 3-county mission to create greater access to high-quality employment and a highly-skilled workforce.

Seasonal Adventure Sport Guide & Team Developer

U.S. National Whitewater Center
Charlotte
2018 - 2018
  • Delivered group development and team-building sessions, encouraging growth mindset and communication.
  • Conducted safety instruction/protocol briefings for up to 480 guests daily on ziplines, climbing structures, ropes courses, and trails.
  • Performed rescues and responded to health/safety concerns.

Executive Staff Member

Global Leadership Initiative
Norwalk
2017 - 2017
  • Planned, executed, and facilitated a 1-week Global Conference for young professionals.

Fellow

Regional Institute for Health & Environmental Leadership
Florissant
2016 - 2017
  • Practiced strategic, collaborative leadership within a regional leader network.

Chair

Legacy Health Initiative
Rio Rancho
2015 - 2017
  • Conceptualized, designed, and led education model for Rotary International Polio Plus project.
  • Worked with NW Immunization Coalition to improve rates across the state through partnerships, resources, and organizing community events.

Operations/Program Manager, Center for Community Health

Presbyterian Healthcare Services (PHS)
Albuquerque
2014 - 2017
  • Managed $2.9M 3-year CDC cooperative agreement; secured $0.8M 4th-year funding.
  • Led 9 staff, 13 funded partners, and 25+ multidisciplinary partners.
  • Directed annual budgets and controlled expenditures.
  • Mentored staff/partners in community change management and conflict transformation.
  • Researched funders to leverage community benefit dollars for health initiatives.

Grant Writing Graduate Intern

Presbyterian Healthcare Services (PHS)
Albuquerque
2014 - 2014
  • Conducted research on Community Health best practices, informed by Community Health Needs Assessments to inform funding development.

President / Chief Administrative Officer

Galloping Grace Youth Ranch
Rio Rancho
2013 - 2014
  • Secured grants with 80% success rate, increasing funding 200% in first year.
  • Recruited/retained 400+ volunteers.
  • Achieved Guinness World Record for 'Most People Carving Pumpkins Simultaneously.'

Business Analysis Graduate Intern

Galloping Grace Youth Ranch
Rio Rancho
2012 - 2012
  • Conducted analysis of non-profit from organizational board structure and financial health to marketing and community presence. Identify risks and providing recommendations.

Database Intern

Saint Child
Hillsboro
2011 - 2011
  • Created relational data base to track and report on progress of programs and participants.

Executive Assistant

Hamilton Drywall Products
Woodland
2005 - 2011
  • Contributed to 25% sales growth across 7 US, Canadian, and overseas units.

Sole Proprietor

De La Vigne
2001 - 2006
  • Fashion and interior décor design/creation.

Education

Masters - Management and Leadership

Liberty University, Lynchburg, VA
GPA: Summa Cum Laude

Bachelors - Healthcare Administration

Concordia University, Portland, OR
GPA: Summa Cum Laude

Skills

  • Compliance monitoring and auditing
  • Grant management
  • Data validation
  • Team leadership
  • Program evaluation
  • Community engagement

Affiliations Honors

  • 2025, Outsiders Inn, Board of Directors, Vancouver, WA
  • 2017, Rotary Club International, Paul Harris Award Recipient
  • 2014-2017, Rio Rancho Rotary Club, RYLA Chair, Community Engagement Chair
  • 2015-2016, Chronic Disease Prevention Council

Timeline

Quality and Compliance Manager - Workforce Southwest Washington
2021 - 2025
Seasonal Adventure Sport Guide & Team Developer - U.S. National Whitewater Center
2018 - 2018
Executive Staff Member - Global Leadership Initiative
2017 - 2017
Fellow - Regional Institute for Health & Environmental Leadership
2016 - 2017
Chair - Legacy Health Initiative
2015 - 2017
Operations/Program Manager, Center for Community Health - Presbyterian Healthcare Services (PHS)
2014 - 2017
Grant Writing Graduate Intern - Presbyterian Healthcare Services (PHS)
2014 - 2014
President / Chief Administrative Officer - Galloping Grace Youth Ranch
2013 - 2014
Business Analysis Graduate Intern - Galloping Grace Youth Ranch
2012 - 2012
Database Intern - Saint Child
2011 - 2011
Executive Assistant - Hamilton Drywall Products
2005 - 2011
Sole Proprietor - De La Vigne
2001 - 2006
Liberty University - Masters, Management and Leadership
Concordia University - Bachelors, Healthcare Administration