Tamara Utley
612 Eastern Ave NE ,DC
Summary
Dynamic Location Manager with superior knowledge of scouting and contracting for perfect locations. Adept at drafting detailed production schedules and ensuring comprehensive permitting for location use. Committed to quality locations and working closely with directors and producers.
Overview
14
14
years of professional experience
Work History
Location Manager
WLR Automotive Group
08.2018 - Current
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Anticipated, resolved and prevented operating difficulties through successful policies.
- Built strong team through proactive recruitment and hiring strategies.
- Developed business plans covering use of materials, equipment safety and employee management.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Negotiated contracts and fees for using locations.
- Obtained appropriate permits for various uses of different locations.
- Developed and maintained knowledgeable and productive team of employees.
- Reviewed established business practices and improved processes to reduce expenses.
- Organized records of vehicles, schedules and completed orders.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Tracked production and quality control systems to proactively identify deficiencies.
- Integrated warehouse operations with existing and new business processes.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Associate Driver
Panera Bread
01.2018 - 08.2018
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed predetermined routes to consistently meet targets and maintain schedules.
Assistant Manager
Jiffy Lube
07.2009 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored security to protect employees, customers and property.
Education
High School Diploma -
Anacostia Senior High
Washington DC06.1995
Skills
- Accounting Softwares
- Conveyor Systems
- Operational Efficiency
- Performance Monitor
- Inspirational Leadership
Additional Information
2020 I was nominated and won World Top Technician
Timeline
Location Manager
WLR Automotive Group
08.2018 - Current
Associate Driver
Panera Bread
01.2018 - 08.2018
Assistant Manager
Jiffy Lube
07.2009 - 01.2018
High School Diploma -
Anacostia Senior High
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