Tamara Vaughn
Gray,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Manger position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Piedmont Heart, Lung, & Vascular
04.2021 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Oriented and trained new staff on proper procedures and policies.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
Office Coordinator
Internal Medicine Associates
03.2019 - 03.2021
- Trained new employees on administrative procedures, company policies and performance standards.
- Managed 4-6-employee Internal Medicine office, supervising workers and enhancing productivity and efficiency.
- Interacted with patients by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Surgery Scheduling Coordinator
Women's Specialty Care
01.2000 - 03.2019
- Coordinated with facilities to set up 30-50 surgeries per month for 4 for OB-GYN's.
- Verified insurance coverage and obtained pre-authorizations.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Answered phone calls and messages for 4-physician OB-GYN medical facility, scheduling appointments and handling patient inquiries.
- Educated patients about surgeries and provided treatment plan documentation.
Education
Associate of Science - Nursing
Gordon State College
Barnesville, GA05.1997
Skills
- Medical Terminology
- Medical Records Management
- Surgery Schedule Coordinator
- Back Office Coordinator
- Continuous Quality Improvement (CQI)
- Inventory Management
- Updating Medical Records
- Patient Education
- Patient Scheduling
- Exam Room Preparation
- Assist w/ Office Procedures
- Medical Supply Monitoring/Ordering
- Interview New Hires
- Orientate & New Employee Training
- Safety Control
- OSHA Training
Certification
- CMA - Certified Medical Assistant
- First Aid/CPR Certified
Timeline
Certified Medical Assistant
Piedmont Heart, Lung, & Vascular
04.2021 - Current
Office Coordinator
Internal Medicine Associates
03.2019 - 03.2021
Surgery Scheduling Coordinator
Women's Specialty Care
01.2000 - 03.2019
Associate of Science - Nursing
Gordon State College
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