Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamara Vaughn

Gray,GA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Manger position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Piedmont Heart, Lung, & Vascular
04.2021 - Current
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Oriented and trained new staff on proper procedures and policies.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.

Office Coordinator

Internal Medicine Associates
03.2019 - 03.2021
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Managed 4-6-employee Internal Medicine office, supervising workers and enhancing productivity and efficiency.
  • Interacted with patients by phone, email or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Surgery Scheduling Coordinator

Women's Specialty Care
01.2000 - 03.2019
  • Coordinated with facilities to set up 30-50 surgeries per month for 4 for OB-GYN's.
  • Verified insurance coverage and obtained pre-authorizations.
  • Expertly managed planning, scheduling and coordination of outpatient procedures.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Answered phone calls and messages for 4-physician OB-GYN medical facility, scheduling appointments and handling patient inquiries.
  • Educated patients about surgeries and provided treatment plan documentation.

Education

Associate of Science - Nursing

Gordon State College
Barnesville, GA
05.1997

Skills

  • Medical Terminology
  • Medical Records Management
  • Surgery Schedule Coordinator
  • Back Office Coordinator
  • Continuous Quality Improvement (CQI)
  • Inventory Management
  • Updating Medical Records
  • Patient Education
  • Patient Scheduling
  • Exam Room Preparation
  • Assist w/ Office Procedures
  • Medical Supply Monitoring/Ordering
  • Interview New Hires
  • Orientate & New Employee Training
  • Safety Control
  • OSHA Training

Certification

  • CMA - Certified Medical Assistant
  • First Aid/CPR Certified

Timeline

Certified Medical Assistant

Piedmont Heart, Lung, & Vascular
04.2021 - Current

Office Coordinator

Internal Medicine Associates
03.2019 - 03.2021

Surgery Scheduling Coordinator

Women's Specialty Care
01.2000 - 03.2019

Associate of Science - Nursing

Gordon State College

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Tamara Vaughn