Tamara Vraa
Wind Lake
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Program Coordinator
Centene Corporation
03.2011 - 12.2024
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with members completion of HRS and HNA assessments.
- Coordinated scheduling of provider appointments, transportation and any resources needed for housing, food, utilities and employment.
- Provided exceptional customer service, to follow up on post hospital discharge and emergency room visits.
Administrative Assistant
Harley Davidson Inc
05.2008 - 03.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Receptionist
Southeastern Pediatrics
06.1997 - 01.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Westover High School
Albany, GASkills
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Attention to detail
- Customer service experience
- Problem-solving
- Critical thinking
- Dependability and cooperation
- Multitasking
Timeline
Program Coordinator
Centene Corporation
03.2011 - 12.2024
Administrative Assistant
Harley Davidson Inc
05.2008 - 03.2011
Receptionist
Southeastern Pediatrics
06.1997 - 01.2008
High School Diploma -
Westover High School
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