Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Vraa

Wind Lake,WI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure mid-level Customer Service Representative position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

12
12
years of professional experience

Work History

Program Coordinator

Centene Corporation
03.2013 - 12.2024
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with members completion of HRS and HNA assessments.
  • Coordinated scheduling of provider appointments, transportation and any resources needed for housing, food, utilities and employment.
  • Provided exceptional customer service, to follow up on post hospital discharge and emergency room visits.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.

Education

GED -

Albany Community College

Skills

  • Attention to detail
  • Empathy
  • Customer Service
  • Flexibility
  • Team Collaboration

  • Patient confidentiality
  • Data entry proficiency
  • Multitasking and organization
  • Computer skills
  • Understanding customer needs

Timeline

Program Coordinator

Centene Corporation
03.2013 - 12.2024

GED -

Albany Community College
Tamara Vraa