Tamara Vraa
Wind Lake,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure mid-level Customer Service Representative position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Program Coordinator
Centene Corporation
03.2013 - 12.2024
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with members completion of HRS and HNA assessments.
- Coordinated scheduling of provider appointments, transportation and any resources needed for housing, food, utilities and employment.
- Provided exceptional customer service, to follow up on post hospital discharge and emergency room visits.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Education
GED -
Albany Community College
Skills
- Attention to detail
- Empathy
- Customer Service
- Flexibility
- Team Collaboration
- Patient confidentiality
- Data entry proficiency
- Multitasking and organization
- Computer skills
- Understanding customer needs
Timeline
Program Coordinator
Centene Corporation
03.2013 - 12.2024
GED -
Albany Community College
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