Open To Work
Tamara Wilcox
Douglas
Summary
Detail-oriented professional with experience in quality assurance and customer service. Known for enhancing workflow efficiency and delivering compassionate care. Committed to maintaining high standards and fostering teamwork. I demonstrate strong, communication and team work skills with proven ability to adapt to new environments and changes. Hard working and passionate with strong organizational skills and Im very dependable. I learn fast and im an active listener.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Grader
Perdue Chicken
Warner Robins, GA
07.2025 - 11.2025
- Evaluated chicken products for quality and compliance with safety standards.
- Sorted and categorized items based on size, weight, and appearance.
- Operated grading equipment to ensure efficient processing of poultry products.
- Monitored production lines to identify and address any issues promptly.
- Maintained cleanliness and organization of work areas to promote safety.
- Collaborated with team members to enhance workflow efficiency and productivity.
- Assisted in training new staff on grading procedures and safety protocols.
- Completed on-the-job training to learn correct methods for identifying defects.
Cashier
Bealls Outlet
Douglas, GA
01.2025 - 06.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Collaborated with team members to restock merchandise and maintain store presentation standards.
- Handled cash and credit transactions with attention to detail, minimizing discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
CNA
In Home Health Care Services Inc.
Douglas GA
01.2020 - 10.2024
- Provided compassionate personal care to clients, enhancing daily living activities and overall quality of life.
- Assisted with medication administration, ensuring adherence to prescribed schedules and safety protocols.
- Monitored vital signs and reported changes to healthcare team, facilitating timely medical interventions.
- Developed individualized care plans in collaboration with clients and families, promoting tailored support strategies.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Customer Service Representative
Daniel Virtual Solutions
Douglas,GA
02.2017 - 09.2017
- Analyzed customer feedback to identify trends, leading to improved service strategies and solutions.
- Implemented best practices for handling escalated issues, resulting in reduced resolution time.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
High School Diploma -
Coffee High School
Douglas, GASkills
- Product sort
- Packaging
- Safety precautions
- Report development
- USDA classifications
- Academic performance evaluations
- Problem-solving
- Teamwork and collaboration
- Critical thinking
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Microsoft Excel
- Conflict resolution
- Patient care
- Basic Medical Skills
- Compassion
- Observant
- Reliable
Certification
- CNA - Certified Nurse Assistant
- CPR
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeSalary Range
$4/hr - $40/hrTimeline
Grader
Perdue Chicken
07.2025 - 11.2025
Cashier
Bealls Outlet
01.2025 - 06.2025
CNA
In Home Health Care Services Inc.
01.2020 - 10.2024
Customer Service Representative
Daniel Virtual Solutions
02.2017 - 09.2017
High School Diploma -
Coffee High School